You will get Admin Operations & Support Workflow Audit: Streamline Your Back-Office
Project details
If you’re spending half your week answering the same emails, chasing invoices, or manually moving data between spreadsheets, your business isn't scaling, it's just keeping you busy. I help founders bridge the gap between their admin work and their finances so things actually run on their own.
Where is your time going? I’ll find the manual "leaks" in your daily admin and support, from chasing guest check-ins to managing repetitive inquiries.
Are your books actually clean? A quick look at your invoicing, P&L, and tax readiness. If you're in real estate, we'll check how you're tracking ROI and owner statements.
Fixing the "Tool Mess": Making sure your CRM, email, and accounting software are actually talking to each other (including property tools like PriceLabs, Airbnb, or your PMS).
Building a Playbook: Drafting the SOPs so you can finally delegate tasks, like property maintenance or lead follow-ups - without things breaking.
Where is your time going? I’ll find the manual "leaks" in your daily admin and support, from chasing guest check-ins to managing repetitive inquiries.
Are your books actually clean? A quick look at your invoicing, P&L, and tax readiness. If you're in real estate, we'll check how you're tracking ROI and owner statements.
Fixing the "Tool Mess": Making sure your CRM, email, and accounting software are actually talking to each other (including property tools like PriceLabs, Airbnb, or your PMS).
Building a Playbook: Drafting the SOPs so you can finally delegate tasks, like property maintenance or lead follow-ups - without things breaking.
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$55
|
Standard
$150
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Revisions | 0 | 2 | 2 |
About Lorraine
Property & Airbnb Manager | Admin Support | Zoho Books
Dubai, United Arab Emirates - 4:47 pm local time
My skills include:
Accounting & Financials
* Zoho Books: Setup, organization, and tax compliance.
* Reporting: P&L tracking, ROI analysis, and invoicing.
* Cash Flow: Accounts payable/receivable and commission tracking.
* Budgeting: Financial forecasting and expense management.
Admin & Operations
* Calendar & Email: Inbox management, scheduling, and meeting coordination.
* CRM Management: Data entry, lead tracking, and record updates in Zoho & Bitrix24.
* Reporting: Advanced Excel/Google Sheets (KPI & Inventory tracking).
* Support: Inbox management, scheduling, and document formatting.
* Workflows: Process improvement and SOP documentation.
Real Estate & Holiday Homes
* Business Setup: End-to-end operational setup from scratch.
* Property Setup: Interior coordination, furniture quotations, and procurement.
* Operations: Vendor & Contractor coordination (maintenance, cleaning, photographers).
* Documentation: SOPs, guest manuals, contract templates, and onboarding.
* Property Listing: Full management of Airbnb, Booking, VRBO, and Portals.
* Channel Management: Avantio, Uplisting, and PriceLabs synchronization.
* Revenue Analyst: Data-driven pricing via PriceLabs, Avantio, and Uplisting.
* Lead Generation: Targeted prospecting, lead scraping, and cold outreach.
* Guest Relations: Managing the full guest lifecycle from booking and check-in to review strategy and emergency conflict resolution.
Dependable, detail-oriented, and proactive, I ensure tasks are completed accurately and on time so your business stays organized and efficient.
Steps for completing your project
After purchasing the project, send requirements so Lorraine can start the project.
Delivery time starts when Lorraine receives requirements from you.
Lorraine works on your project following the steps below.
Revisions may occur after the delivery date.
Quick prep
After you book, I’ll send a few questions about your current "mess", whether it’s property platforms, spreadsheets, or accounting tools, etc.. I’ll review this before we meet so we don't waste time on the call.
Strategy
We’ll hop on a live session to find the manual "leaks" in your admin, support, and finances. If you're in Real Estate, we’ll specifically look at your guest/owner statement flow and how your data is getting stuck.