You will get ADMINISTRATIVE SUPPORT Services and Virtual Assistance.


Project details
Hi! I'm Nelitza, Professional in the administrative area with extensive experience ๐ก๐๐ฅ๐ฉ๐ข๐ง๐ ๐๐ข๐๐๐๐ซ๐๐ง๐ญ ๐๐จ๐ฆ๐ฉ๐๐ง๐ข๐๐ฌ ๐ญ๐จ ๐ข๐ฆ๐ฉ๐ซ๐จ๐ฏ๐ ๐๐๐๐ข๐๐ข๐๐ง๐๐ฒ in data collection, documentation, dealing with suppliers, employees, and customers, streamlining administrative processes, and saving time and resources.
The main services I offer are:
๐๐ง ๐ญ๐ก๐ ๐๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐๐ญ๐ข๐ฏ๐ ๐๐ซ๐๐ ๐ฉ๐๐ซ๐๐จ๐ซ๐ฆ๐ข๐ง๐ ๐ญ๐๐ฌ๐ค๐ฌ ๐ฌ๐ฎ๐๐ก ๐๐ฌ:
๐นBilling.
๐นBank reconciliations.
๐นElectronic file organization.
๐นInventory management.
๐นCustomer service.
๐นCalculation of commissions.
๐นCustomer, supplier, and employee information management.
๐นAccounts receivable and payable.
๐นBudgets.
๐นMiscellaneous correspondence.
๐นIssuance of reports.
๐นChat support.
๐นCalls and conferences.
๐นCalendar management.
๐นPDF conversion to any text format.
and many more tasks...
The main services I offer are:
๐๐ง ๐ญ๐ก๐ ๐๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐๐ญ๐ข๐ฏ๐ ๐๐ซ๐๐ ๐ฉ๐๐ซ๐๐จ๐ซ๐ฆ๐ข๐ง๐ ๐ญ๐๐ฌ๐ค๐ฌ ๐ฌ๐ฎ๐๐ก ๐๐ฌ:
๐นBilling.
๐นBank reconciliations.
๐นElectronic file organization.
๐นInventory management.
๐นCustomer service.
๐นCalculation of commissions.
๐นCustomer, supplier, and employee information management.
๐นAccounts receivable and payable.
๐นBudgets.
๐นMiscellaneous correspondence.
๐นIssuance of reports.
๐นChat support.
๐นCalls and conferences.
๐นCalendar management.
๐นPDF conversion to any text format.
and many more tasks...
Purpose
PersonalIndustry
Animals & Pets, Beauty & Cosmetics, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Fashion & Apparel, Financial Services, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Nonprofit, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Travel & Tourism, Video Services, WellnessLanguage
SpanishWhat's included
| Service Tiers |
Starter
$48
|
Standard
$90
|
Advanced
$180
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Number of Revisions | 2 | 2 | 4 |
Number of Hours of Work | 8 | 15 | 29 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Revision
+$10
Additional Hour of Work
+$8Frequently asked questions
1 review
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JP
Jose P.
Jun 19, 2023
Asistente Virtual Administrativo en espaรฑol
Nelitza was an excellent freelancer as a virtual administrative assistant. She demonstrated a high level of professionalism and organizational skills, providing effective and efficient administrative support. Her ability to multitask and keep up with the work schedule was impressive. Nelitza was proactive, showing initiative and solving problems in a timely manner. Her dedication and her attention to detail ensured her flawless execution of assigned tasks. I highly recommend Nelitza for any administrative virtual assistance project.
About Nelitza
Online Academy Operations Specialist | Memberships & LMS Management
Salvatierra de Mino, Spainย - 10:00 pm local time
โ Sound familiar?
- Are you spending more time managing your academy than teaching?
- Is coordinating live sessions, uploading content, and managing students overwhelming you?
- Do you want your students to have a seamless experience?
If you answered yes to any of these, let's talk. ๐
๐ Hi, I'm Nely
I've been managing complete operations for online academies and membership programs for 3 years.
I don't just do tasks โ I sustain the full operation so you can focus on what you do best: teaching and creating content.
Some real results:
โ Sustained complete academy operation โ Zero interruptions โ Founder focused on content creation.
โ Coordinated live sessions every 15 days (StreamYard + Thinkific) โ Zero technical failures โ Seamless student experience.
โ Published weekly content (newsletter, blog, podcast to Spotify/iVoox, YouTube, LinkedIn) โ 100% consistency.
โ Detected students with unauthorized access โ Removed them from platform โ Protected premium content.
โ Implemented task management system (Notion calendar view) โ Transitioned from WhatsApp chaos โ Real-time visibility.
โ Managed monthly & quarterly administrative closings โ Coordinated with accountant โ On-time compliance.
๐ค HOW CAN I HELP YOU?
๐ COMPLETE ACADEMY OPERATIONS
Learning Platform Management (Thinkific):
- Student enrollment & access management.
- Content uploads (videos, materials, course sections).
- Membership management (activations, cancellations, access removal).
- Student support (<24h response time).
Live Sessions Coordination:
- Event creation (StreamYard).
- Pre-session & post-session emails.
- Recording uploads to platform.
- Session announcements to community.
Consistent Publishing:
- Weekly newsletter publication.
- Blog posts from newsletter content.
- Podcast episodes to Spotify & iVoox.
- YouTube video management.
- LinkedIn content scheduling.
Administrative Management:
- Monthly invoicing to students.
- Monthly & quarterly closings with accountant.
- Bank reconciliations (Holded).
- Payment tracking.
Student Retention:
- Follow-up emails to cancellations (feedback collection).
- Certificate issuance.
- Student communication management
๐ SYSTEMS & ORGANIZATION
Notion Implementation:
- Calendar view for weekly tasks.
- Process documentation.
- Access credentials centralization.
- Team coordination.
Google Drive Management:
- Organized file structure.
- Shared folders with team.
- Document version control
๐ ๏ธ TOOLS & PLATFORMS
Learning Management:
Thinkific (main experience), adaptable to other LMS platforms.
Live Sessions:
StreamYard, Zoom.
Administrative:
Holded, Google Workspace, Notion.
Content Publishing:
WordPress, Spotify, iVoox, YouTube, LinkedIn, Metricool.
Communication:
Email, WhatsApp Business, Slack
๐ค Why choose me?
I'm not perfect, but there's one thing I do exceptionally well: keep everything running smoothly so you don't have to think about logistics.
I approach every academy as if it were my own because I understand that your business is more than just numbers โ it's about impact, transformation, and helping students achieve their goals.
My focus isn't just on managing tasks:
It's about creating a seamless experience for your students while you focus on what matters: creating valuable content and teaching.
I anticipate problems, optimize processes, and keep your academy functioning so students get the best experience and you can focus on growing
If you think my experience aligns with your needs, let's talk.
I'd love to help you scale your academy
Nely ๐ซถ
Steps for completing your project
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Delivery time starts when Nelitza receives requirements from you.
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Revisions may occur after the delivery date.
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