You will get AI customer support voice agent for SaaS and e-commerce
Rising Talent
Project details
You will get an AI customer support voice agent for SaaS & e-commerce — handles calls, FAQs & refunds
Cut support costs and wait times by up to 80%. I build AI voice agents that handle your inbound customer support calls — answering product questions, processing refund requests, checking order statuses, and escalating only what truly needs a human.
What your AI support agent handles:
• Product FAQs and troubleshooting with RAG-powered knowledge base
• Order status checks integrated with Shopify, WooCommerce, or your backend
• Refund and return request intake with policy enforcement
• Password resets and account inquiry handling
• Ticket creation in Zendesk, Freshdesk, or Intercom
• Warm escalation to human agents with full call context
Built with: Vapi, ElevenLabs, Retell AI, Twilio, n8n, Pinecone (RAG), Zendesk API
Proven in SaaS, e-commerce, subscription businesses, and marketplaces. Every agent is trained on your help docs and product knowledge before going live.
Cut support costs and wait times by up to 80%. I build AI voice agents that handle your inbound customer support calls — answering product questions, processing refund requests, checking order statuses, and escalating only what truly needs a human.
What your AI support agent handles:
• Product FAQs and troubleshooting with RAG-powered knowledge base
• Order status checks integrated with Shopify, WooCommerce, or your backend
• Refund and return request intake with policy enforcement
• Password resets and account inquiry handling
• Ticket creation in Zendesk, Freshdesk, or Intercom
• Warm escalation to human agents with full call context
Built with: Vapi, ElevenLabs, Retell AI, Twilio, n8n, Pinecone (RAG), Zendesk API
Proven in SaaS, e-commerce, subscription businesses, and marketplaces. Every agent is trained on your help docs and product knowledge before going live.
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Legal, Logistics & Supply Chain Management, Manufacturing & Storage, Media & Entertainment, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$200
|
Standard
$450
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 10 days |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
2 reviews
(2)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
OE
Olatska E.
Jun 11, 2026
n8n Automation Expert Needed for API Integrations & Webhook Routing
Working with Opeyemi was an excellent experience from start to finish. She demonstrated strong expertise in n8n automation, quickly understood our requirements, and built a reliable workflow that exceeded expectations.
Communication was clear throughout the project, deadlines were met, and any adjustments were handled promptly and professionally. The final automation was well-structured, efficient, and significantly improved our operational workflow.
I highly recommend Opeyemi to anyone looking for a skilled automation specialist and would gladly work with her again on future projects.
Communication was clear throughout the project, deadlines were met, and any adjustments were handled promptly and professionally. The final automation was well-structured, efficient, and significantly improved our operational workflow.
I highly recommend Opeyemi to anyone looking for a skilled automation specialist and would gladly work with her again on future projects.
MA
Malik A.
Apr 23, 2026
AI Voice Agent Set Up
Opeyemi showed great expertise in AI voice engineering and automation. The agent she created handled customer calls professionally and booked appointments seamlessly with impressive accuracy. Highly recommended!
About Samuel
Fix GHL workflow |Automation Artificial Intelligence | AI Receptionist
100%
Job Success
Ibadan, Nigeria - 9:42 am local time
Every lead someone has to manually enter. Every follow up someone has to remember to send. Every call someone has to be sitting there to answer. That's not a team problem, it's a systems problem.
I build the systems.
I'm an automation specialist who designs end to end workflows that run your business while you're not looking using AI, Python, and the best no code/low-code tools on the market (n8n, Make com, Zapier, GoHighLevel) combined with intelligent voice and chat agents where they actually move the needle.
Here's the difference between automation that looks good in a demo and automation that makes you money: most people automate a single task. I automate the whole chain from the moment a lead hits your funnel to the moment they're a paying, booked, follow up scheduled customer.
What I build:
- End to end workflow automation connecting your CRM, calendar, payment system, and communication tools so nothing falls through the cracks built in n8n, Make com, and Zapier.
- AI voice and chat agents (Vapi, Retell AI, OpenAI, ElevenLabs, Twilio) that plug into those workflows answering calls, qualifying leads and booking appointments as one piece of a larger automated system, not a standalone gimmick.
- Lead qualification and routing systems that filter the tire-kickers out automatically, so your sales team only spends time on people who are ready to buy.
- CRM and GoHighLevel automations that handle data entry, tagging, follow up sequences, and pipeline movement without a human touching it.
- Custom Python scripts and integrations for anything off-the-shelf tools can't handle the messy, specific stuff that makes your business actually different.
What this means for you:
- Hours of manual admin work disappear from your team's day.
- Leads get followed up with in seconds, not days.
- Nothing gets missed because nobody had time.
- Your business runs the same whether you're working 80 hours or on a beach.
I don't walk in asking "what software do you want." I walk in asking "where is your business losing time and money," then I map the journey and build the automation around that answer, not the other way around.
If you're done duct-taping your operations together with manual work and ready for a system that runs itself, let's talk.
Steps for completing your project
After purchasing the project, send requirements so Samuel can start the project.
Delivery time starts when Samuel receives requirements from you.
Samuel works on your project following the steps below.
Revisions may occur after the delivery date.
Project Preview
Project progress