You will get Airbnb Co-Host & OTA Admin | Booking, Calendar & Guest Support
Project details
I provide reliable and detail-oriented Airbnb Co-Hosting and OTA Administration services to help property owners manage their listings efficiently and professionally.
I support daily OTA operations including calendar and availability management, booking and cancellation handling, rate updates, and text-based guest communication. My goal is to ensure your property listings remain accurate, organized, and responsive at all times.
This service is ideal for villa, apartment, and short-term rental owners who need consistent administrative support without the cost of full property management. I work with platforms such as Airbnb, Booking.com, and Agoda, and follow clear workflows to avoid overbooking and miscommunication.
Each package is structured with a defined scope and monthly service period, allowing you to focus on growing your business while I handle the backend OTA administration. Clear communication, accuracy, and reliability are my top priorities.
I support daily OTA operations including calendar and availability management, booking and cancellation handling, rate updates, and text-based guest communication. My goal is to ensure your property listings remain accurate, organized, and responsive at all times.
This service is ideal for villa, apartment, and short-term rental owners who need consistent administrative support without the cost of full property management. I work with platforms such as Airbnb, Booking.com, and Agoda, and follow clear workflows to avoid overbooking and miscommunication.
Each package is structured with a defined scope and monthly service period, allowing you to focus on growing your business while I handle the backend OTA administration. Clear communication, accuracy, and reliability are my top priorities.
Purpose
BusinessIndustry
Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 3 | 4 | 6 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$6About Erlinda
Revenue Operations Manager
Palembang, Indonesia - 12:31 pm local time
I help businesses support their customers, solve problems quickly, and build long term loyalty with clear communication, empathy, and ownership.
What I can help you with:
• Customer Support (email, live chat, WhatsApp)
• Customer Success & onboarding support
• Handling complaints calmly and professionally
• Account management & follow ups
• Basic tech troubleshooting and guiding users step by step
• Creating simple SOPs, FAQs, and user instructions
Relevant experience:
✔ Supported 300+ resellers at Raena, helping with orders, issues, and after sales support
✔ Customer success & onboarding at SATTU.ID, trained users, answered questions, solved app issues
✔ Hospitality support, ensuring excellent guest experience and professional communication, help partner on OTA listings, Pricing management.
Skills:
Customer Support | Customer Success | Live Chat Support
Onboarding Support | Account Management | Complaint Handling | Hospitality Support | Pricing Strategy
I am reliable, patient, detail oriented, and comfortable working remotely. My goal is simple: make sure your customers feel heard, supported, and satisfied.
I’d be happy to support your team, let’s work together!
Steps for completing your project
After purchasing the project, send requirements so Erlinda can start the project.
Delivery time starts when Erlinda receives requirements from you.
Erlinda works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement & Access Confirmation
Client provides property details, OTA platforms to manage, and access (co-host/admin invitation). Scope and package details are confirmed before work begins.
Account Review & Setup
I review the listing, calendar, availability, rates, house rules, and existing bookings to ensure everything is accurate and aligned with the agreed scope.