You will get Airbnb Co-Host Service | Guest Communication & Bookings
Project details
I provide a full Airbnb co-host service, managing all guest communication and booking operations so you can relax and focus on growing your business. I handle everything: from inquiries and reservation management to check-in/check-out coordination and review follow-ups. Your guests will receive fast, friendly, and professional service that encourages 5-star reviews and maximizes occupancy.
What’s included:
• Promptly responding to all guest messages and inquiries
• Managing bookings and updating calendars to avoid conflicts
• Coordinating seamless check-ins and check-outs
• Professionally handling guest issues and resolving problems
• Requesting guest reviews and responding thoughtfully.
What’s included:
• Promptly responding to all guest messages and inquiries
• Managing bookings and updating calendars to avoid conflicts
• Coordinating seamless check-ins and check-outs
• Professionally handling guest issues and resolving problems
• Requesting guest reviews and responding thoughtfully.
Purpose
BusinessIndustry
Business Services & Consulting, Real Estate, Travel & TourismLanguage
EnglishWhat's included $200
These options are included with the project scope.
$200
- Delivery Time 31 days
- Number of Revisions 31
- Number of Hours of Work 100
- Project Management Support
Optional add-ons
You can add these on the next page.
Multi-OTA Guest Communication
+$60
Monthly Performance & Revenue Reports
+$40About Svetlana
Airbnb Co-Host & Property Manager | OTA & PMS Expert
Bangkok, Thailand - 1:41 am local time
With 10+ years of international hospitality experience, I’ve successfully managed hostels, villas, and short-term rentals from the ground up. I specialize in end-to-end operations: OTA setup, PMS integration, dynamic pricing, guest communication, and detailed backend reporting - all designed to increase revenue and guest satisfaction.
I’ve improved ratings across all major OTA platforms, maintained 90%+ occupancy during low season, and increased YoY revenue by 20% - all while leading cross-functional teams and keeping operations smooth.
My key skills:
• Airbnb Co-hosting & Guest Management
• OTA Optimization (Airbnb, Booking.com, Agoda, Expedia, etc.)
• PMS Setup & Sync (Cloudbeds, Yanolja Cloud)
• Dynamic Pricing & Revenue Strategy
• Staff Training, SOPs, and Quality Control
• Financial Reporting (QuickBooks, FlowAccount)
• Visual Design for Menus & Guest Materials (Canva, Adobe Illustrator)
I work with precision, take full ownership, and treat every property as if it were my own investment - ensuring you see higher bookings, better reviews, and smoother operations without the daily stress.
Steps for completing your project
After purchasing the project, send requirements so Svetlana can start the project.
Delivery time starts when Svetlana receives requirements from you.
Svetlana works on your project following the steps below.
Revisions may occur after the delivery date.
Monthly support
I manage your property’s guest communication, bookings, check-ins/check-outs, and review handling throughout the entire month.
Client's updates
I keep the client regularly updated on bookings, guest feedback, and any important issues during the month.