You will get Airbnb Co-Host to Maximize Your Rental Income and Guest Satisfaction
Project details
Professional Airbnb, VRBO, and Booking.com property manager and Customer Service provider. Expert in guest communication services. My main area of expertise is vacation rental management. I have vast experience managing Short Term Rentals on Airbnb.com, Homeaway.com, VRBO.com, TripAdvisor, and Booking.com.
-Managing and monitoring the Airbnb listing, including pricing, availability, and reservations. -Coordinating guest check-in and check-out, ensuring the property is clean and ready for the next guest
. -Responding to guest queries and concerns promptly and professionally
. -Managing any issues during the guest's stay, such as maintenance or repairs. -Ensuring the property is adequately stocked with essentials such as toiletries, linens, and towels. -Coordinating with our cleaning and maintenance teams to ensure the property is well-maintained and up to our high standards
. -Continuously monitor guest reviews and feedback to identify areas for improvement and implement changes.
-Managing and monitoring the Airbnb listing, including pricing, availability, and reservations. -Coordinating guest check-in and check-out, ensuring the property is clean and ready for the next guest
. -Responding to guest queries and concerns promptly and professionally
. -Managing any issues during the guest's stay, such as maintenance or repairs. -Ensuring the property is adequately stocked with essentials such as toiletries, linens, and towels. -Coordinating with our cleaning and maintenance teams to ensure the property is well-maintained and up to our high standards
. -Continuously monitor guest reviews and feedback to identify areas for improvement and implement changes.
Purpose
BusinessIndustry
Events Planning, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$150
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 15 | 24 | 30 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Maryam
Airbnb/VRBO Booking.com Vacations Rental Manager*
Faisalabad, Pakistan - 7:34 pm local time
With a background in customer service and a thorough understanding of the hospitality industry, I have honed my abilities to deliver prompt, courteous, and effective responses to guest inquiries. I am well-versed in handling a variety of guest requests and concerns, and my commitment to professionalism and empathy allows me to ensure guests feel valued and cared for throughout their stay.
Here’s a summary of my previous work experience and tasks handled in the Short Term Rental Business:
Property Manager
✔- Managed Channel manager
✔- Guest communication/ customer service
✔- Calendar and pricing management
✔- Coordinated maintenance issues and scheduled contractors
✔- Scheduled cleaners for turnover
✔- Set up and integration of listings
✔- Set up automated messages
✔- Collection of security deposit
✔- Review disputes
✔- Damage claim disputes
✔- Improvement of internal policies and process
Case Manager for Airbnb for 2 years.
✨- Provided customer service
✨- Handled cases related to conflict and mediation
✨- The provided resolution to reservation-related issues
✨- Guided and educated users on using the platform and its terms
✨- Provide troubleshooting steps
Software used:
⭐-Airbnb
⭐-VRBO
⭐-Booking.com
⭐-TripAdvisor (etc).
⭐- Lodgify
⭐- Guesty For Hosts
⭐- Guesty for Pros
⭐-Hostaway
⭐-Hospitable
⭐- Smoobu
⭐- Smartbnb
⭐- Turnoverbnb
⭐- Slack
⭐- Smartlock apps such as August App, Kwikset, Schlage and Sifely
⭐- Blink
I would be grateful for the opportunity to discuss how my abilities align with your company's goals and how I can contribute to your ongoing success.
Steps for completing your project
After purchasing the project, send requirements so Maryam can start the project.
Delivery time starts when Maryam receives requirements from you.
Maryam works on your project following the steps below.
Revisions may occur after the delivery date.
Guest communication
-Managing and monitoring the Airbnb listing, including pricing, availability, and reservations. -Coordinating guest check-in and check-out, ensuring the property is clean and ready for the next guest