You will get Airbnb Support Specialist Team
Project details
With over 5 years of hands-on experience in Airbnb management and the hotel industry, I specialize in end-to-end property management services for short-term rentals. My career began in 2019 in Melbourne, managing Airbnb listings and optimizing operations to ensure seamless guest experiences. I later managed a hotel accommodation in South Yarra, overseeing the entire building’s operations, including cleaning and maintenance, ensuring rooms were ready for guest check-ins. I have received numerous positive reviews on Airbnb and Booking.com, praised for my friendly communication and guest support.
I hold a background in business and marketing, which allows me to effectively market and manage properties. Additionally, my expertise extends to navigating complex Airbnb processes such as listing appeals and claim handling, ensuring clients’ issues are resolved swiftly and effectively.
I hold a background in business and marketing, which allows me to effectively market and manage properties. Additionally, my expertise extends to navigating complex Airbnb processes such as listing appeals and claim handling, ensuring clients’ issues are resolved swiftly and effectively.
Purpose
BusinessIndustry
Business Services & Consulting, Data Analytics, Marketing & Advertising, Media & Entertainment, Real Estate, Telecommunications, Travel & Tourism, Video Services, Writing & PublishingLanguage
EnglishWhat's included $64
These options are included with the project scope.
$64
- Delivery Time 1 day
- Number of Hours of Work 8
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
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AN
Ariel N.
Mar 18, 2026
12/2 Customer Service Specialist - CHINESE Market (Hiring 30)
About Yong Ghee
24/7 Customer Support Services
Sungai Petani, Malaysia - 8:11 pm local time
Since 2019, I have been dedicated to providing Airbnb management and support services that help hosts achieve seamless and profitable experiences. Based in Malaysia, I deliver high-quality, cost-effective solutions for Airbnb hosts across America, Australia, Canada, and beyond. My services go beyond the basics—offering a complete property management experience that includes everything from guest communication to property maintenance. With a focus on efficiency, reliability, and affordability, I tailor solutions to meet each host's unique needs, whether they manage a single property or a portfolio of rentals.
Services I Offer
-24/7 Guest Communication and Support
-Complaint Handling and Issue Resolution
-Listing Optimization for Maximum Visibility
-Partnerships with Top Cleaning Companies in Melbourne
-End-to-End Property Management
-Airbnb Platform Support and Expert Knowledge
-Customized Solutions for Every Host
-Additional Services (Have specific requests? I’m flexible and ready to discuss your unique needs to help you succeed!)
Why Choose Me? My overseas setup allows me to offer cost-effective service without compromising on quality. Whether you manage one property or several, my services streamline operations, save time, and maximize profits—all at competitive rates. Let me help you succeed in hosting!
Steps for completing your project
After purchasing the project, send requirements so Yong Ghee can start the project.
Delivery time starts when Yong Ghee receives requirements from you.
Yong Ghee works on your project following the steps below.
Revisions may occur after the delivery date.
Start
Grant us full access to your Airbnb account by adding us as a co-host. Ensure we have access to all necessary property details and information to meet your needs effectively.
We handle guest check-in and check-out, as well as responding to messages
based on the client's needs and within the agreed-upon timeframe.