You will get Airbnb, VRBO, Booking.com Cohost to help you grow and manage your property

Prosper E.Status: Offline
Prosper E.

Let a pro handle the details

Buy Customer Support services from Prosper, priced and ready to go.
Prosper E.Status: Offline
Prosper E.

Let a pro handle the details

Buy Customer Support services from Prosper, priced and ready to go.

Project details

Managing a short-term rental can be stressful from handling guest messages to optimizing your listing for better bookings. That’s where I come in.

I specialize in Airbnb co-hosting, guest communication, property listing and optimization to help hosts like you save time and earn more. Whether you’re just getting started or looking to improve performance, I’ll ensure your listing stands out and runs smoothly.

Here’s what I can do for you:
▪ Create or optimize your Airbnb listing for maximum visibility and bookings
▪ Manage your guest communication with fast and friendly responses
▪ Scheduling and coordinating cleaners
▪ Creating automated messages
▪ Handle reservations, calendar updates, and daily operations remotely
▪ Assist with pricing strategies to increase occupancy and revenue
▪ Manage reviews and ensuring every guest leaves with a positive impression

With a passion for hospitality and attention to detail, I treat every property as if it were my own.
Let’s work together to transform your Airbnb listing into a fully booked, guest-loved space!
Purpose
Business
Industry
Ecommerce, Real Estate, Travel & Tourism, Writing & Publishing
Language
English
What's included
Service Tiers Starter
$30
Standard
$80
Advanced
$400
Delivery Time 1 day 2 days 30 days
Number of Hours of Work
816160
Scriptwriting
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Summary Report
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Social Media Replies
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Email Support
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Live Chat Support
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Prosper E.Status: Offline

About Prosper

Prosper E.Status: Offline
Customer Service Representative| E-commerce | DTC | Order Management
Benin City, Nigeria - 10:37 pm local time
Are you struggling to maintain high customer satisfaction, manage overflowing inboxes, and deliver consistent support across multiple channels? Is your team overwhelmed with tickets or is customer experience starting to slip? I’m here to help!

I’m Prosper, a dedicated Customer Support Specialist with over 3 years of expertise in delivering exceptional customer experiences with a genuine passion for making every interaction count. With strong written and verbal communication skills, I specialise in turning frustrated customers into loyal ones through efficient email, chat, and phone support.


Core Skills:
✅ Empathy: Understanding customer needs and ensuring every person feels heard, valued, and supported
✅ Problem Solving: Tackling issues head-on with calm judgment and effective solutions
✅ Excellent Communication: Delivering clear, professional, and friendly responses across every channel
✅ Attention to Detail: Making sure nothing slips through the cracks from ticket notes to follow-ups
✅ Time Management: Prioritizing tasks to meet response time targets and customer expectations
✅ Adaptability: Thriving in fast-paced, high-volume support environments without compromising quality
✅ Confidentiality: Handling sensitive customer information with professionalism and integrity

I’m proficient in platforms like Zendesk, Freshdesk, Intercom, Shopify, Jira, Gorgias, Zoho, HubSpot, Slack, ClickUp, Trello, Google Workspace, Microsoft 365, Zoom, RingCentral, Etsy and canva using them to streamline workflows, manage tickets efficiently, and keep customer satisfaction consistently high.

Why Me?
I’m not just here to close tickets, I’m here to make a real difference. I take full ownership of every interaction and bring a proactive, no excuses mindset to everything I do. Whether it’s improving response times, resolving complex issues, or maintaining a warm and consistent brand voice, I’m committed to delivering results that matter to your business and your customers.


Thank you for considering my profile. I’d love to discuss how I can contribute to your team and help take your customer experience to the next level!

Steps for completing your project

After purchasing the project, send requirements so Prosper can start the project.

Delivery time starts when Prosper receives requirements from you.

Prosper works on your project following the steps below.

Revisions may occur after the delivery date.

Communication

Client sends a Dm on type of service in need of

Requirement

Client sends requirement to get started on the project

Review the work, release payment, and leave feedback to Prosper.