You will get amazing customer support for your business via CRM, Live Chat and Email
Project details
I will help you with the following services for your business or e-commerce store :
* resolve customer complaints
*provide general information
* help assist customers with any technical issues
*Take messages from customers & forward queries on.
*Respond to queries with an agreed script or even without a script.
* Track orders
*Issue replacements and refunds
I have experience using various CRMs such as Zendesk, and Freshdesk. I am familiar with working with e-commerce stores via Shopify as well as dropshipping stores.
* resolve customer complaints
*provide general information
* help assist customers with any technical issues
*Take messages from customers & forward queries on.
*Respond to queries with an agreed script or even without a script.
* Track orders
*Issue replacements and refunds
I have experience using various CRMs such as Zendesk, and Freshdesk. I am familiar with working with e-commerce stores via Shopify as well as dropshipping stores.
Purpose
BusinessIndustry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Cryptocurrency & Blockchain, Ecommerce, Education, Fashion & Apparel, Gaming, Music, Real Estate, Retail & Wholesale, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$90
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 1 day | 6 days | 5 days |
Number of Hours of Work | 6 | 18 | 30 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Sophia Marie
Customer Service Representative
Davao, Philippines - 5:35 am local time
Let’s connect if you need help in this areas:
* Data Entry
* Customer Service & Chat Support
* Lead Generation
* Virtual Assistant
I believe in a strong commitment and honesty. I always look forward for a long term professional relationship to ensure my client’s project become successful.
Regards,
Sophia
Steps for completing your project
After purchasing the project, send requirements so Sophia Marie can start the project.
Delivery time starts when Sophia Marie receives requirements from you.
Sophia Marie works on your project following the steps below.
Revisions may occur after the delivery date.
1. Gather Requirements
I will offer you a 15 minute Google meet / Zoom call to go through the project and gather all relevant information about your business . If you do not have a script I will make one for you and get on with the task at hand.