You will get amazing email support at a reasonable price. I guarantee quality work.
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Top Rated
Project details
I have more than 8 years of experience in Email Handling and Live Chats Support. Reliability and quality of work is always my best suit. You can check my profile to see feedback from previous clients.
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$84
|
Standard
$168
|
Advanced
$364
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 14 | 28 | 56 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
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About Muhammad Ali
Customer Support Specialist | Zendesk | Email & Live Chat
100%
Job Success
Lahore, Pakistan - 6:12 am local time
I help businesses manage customer support operations, handle high-volume email support, and deliver fast, professional responses that improve customer satisfaction and retention.
💬 Customer Support, Email Handling & Live Chat Support:
✔ Email Handling & Email Support – Managing shared inboxes, responding to customer emails, and resolving issues with clear and professional communication
✔ Live Chat Support – Assisting customers in real time, answering queries, and improving overall customer experience
✔ Zendesk Customer Support – Managing tickets, workflows, macros, and SLAs to ensure efficient support operations
✔ Customer Service – Handling complaints, escalations, refunds, and customer inquiries with empathy and accuracy
✔ High-Volume Support – Experienced in managing large volumes of emails, chats, and tickets efficiently
🛒 E-commerce, SaaS & Service-Based Support:
✔ E-commerce Support – Order inquiries, shipping issues, refunds, returns, and customer communication
✔ SaaS Support – User onboarding, account support, and resolving platform-related queries
✔ Service-Based Businesses – Inbox management, client communication, and follow-ups
🛠 Tools & Platforms:
Zendesk (13+ years experience) – Ticket Management, Email Support, Live Chat, Automations
Gorgias | Freshdesk | Intercom
Shopify
Slack | Google Workspace | Microsoft Office
📈 Back Office & Support Operations:
✔ Ticket Management & CRM Handling
✔ Inbox Management & Email Handling
✔ Data Entry & Record Keeping
✔ Identity Verification & Documentation (6+ years)
✅ Why Clients Choose Me:
✔ 13+ years of experience in customer support
✔ Strong expertise in Zendesk, email support, and live chat support
✔ Fast response time and clear communication
✔ Reliable, detail-oriented, and organized
I focus on delivering consistent, high-quality customer support through email handling, Zendesk ticket management, and live chat support, helping businesses improve response times and customer experience.
📩 If you’re looking for a reliable Customer Support Specialist or Zendesk Expert, I’d be glad to support your business.
🔍 Keywords:
Customer Support Specialist, Customer Support, Customer Service, Email Handling, Email Support, Email Communication, Inbox Management, Live Chat Support, Zendesk Customer Support, Zendesk Expert, Ticket Handling
E-commerce Support, SaaS Customer Support, Service-Based Business Support
CRM, Helpdesk Support, Zendesk, Gorgias, Freshdesk, Intercom, Shopify
Steps for completing your project
After purchasing the project, send requirements so Muhammad Ali can start the project.
Delivery time starts when Muhammad Ali receives requirements from you.
Muhammad Ali works on your project following the steps below.
Revisions may occur after the delivery date.
Training & continuous delivery of amazing support services
Getting familiar with your product is always the first step. After that, quality customer support is my guarantee.