You will get an accurate, rapid and friendly customer service and support
Project details
You'll be getting professional, friendly and perfectly timed customer service for your clients. With the customer experience in mind, rest assured that your customers will always find the support they're seeking.
Just start the contact to align the needed product-related training, hours to be covered and the time for the service to be provided, and you'll get the best of +10 years of experience worth of customer experience!!
Just start the contact to align the needed product-related training, hours to be covered and the time for the service to be provided, and you'll get the best of +10 years of experience worth of customer experience!!
Project Type
Data Entry, Virtual Assistance, Customer SupportWhat's included $15
These options are included with the project scope.
$15
- Delivery Time 1 day
- Number of Revisions 2
About Eman
Exceptional Talent Acquisition Manager, HRBP, and Projects Manager
Cairo, Egypt - 5:32 am local time
I am a well seasoned Talent Acquisition Manager and HRBP. With a proven track record in full-cycle recruitment, strategic planning, and +10 years of BPO experience and team management, I am sure that I'll be the best asset to contribute to your esteemed organization.
Over the past several years, I have honed my skills in talent acquisition and management, particularly in the MENA region. At ICPM Group, I led the Talent Acquisition team, where I crafted and implemented strategic plans that resulted in a 20% reduction in time-to-fill and improved hiring efficiency by 15%. My ability to develop and enforce recruitment quality guidelines, coupled with my experience in training and mentoring new recruiters, has consistently led to high-quality hires and enhanced recruitment processes.
My role at Sutherland Global Services further solidified my expertise in hiring for leadership and support roles, training recruitment staff, and managing recruitment platforms. I successfully increased hiring efficiency and created robust training materials that supported cultural and performance objectives. These experiences have equipped me with the skills to manage the entire recruitment lifecycle, from sourcing and screening to onboarding and performance analysis.
In addition to my technical skills, I bring strong interpersonal and communication abilities. My approach to talent acquisition is holistic and strategic, always aligning with the company's overall objectives and key results (OKRs). I thrive in dynamic environments where I can collaborate with C-level management to align recruitment strategies with business goals.
I am particularly fond of gaining knowledge related to the HR, BPO and PM fields that made me experienced with a lot of different software in these fields along with preparing to go though the examination for the PMP and Scrum Master certifications.
Steps for completing your project
After purchasing the project, send requirements so Eman can start the project.
Delivery time starts when Eman receives requirements from you.
Eman works on your project following the steps below.
Revisions may occur after the delivery date.
Service Delivery
We schedule the needed hours.