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You will get an Airbnb/OTA Listing Specialist to create, setup & optimize your Airbnb

Leong F.Status: Offline
Leong F.
Preview image

Let a pro handle the details

Buy Customer Support services from Leong, priced and ready to go.
Leong F.Status: Offline
Leong F.
Preview image

Let a pro handle the details

Buy Customer Support services from Leong, priced and ready to go.

Project details

I have managed over 300+ Bookings across all OTAs ( Airbnb, Agoda, Booking.com and MakeMyTrip)

I have expertise in listing properties on Airbnb & other OTAs, and understand the fine nuances of each platform.
I can provide tips & tricks on the correct way to generate incremental revenue through bookings for a particular property.
Pricing, Revenue, SEO algorithm, Calendar, Guest templates, channel manager.

I have setup homestay/rental properties from scratch, across 3 states in India.

Professionally worked with 2 OTAs - Agoda and MakeMyTrip , and have an understanding of how each one can benefit in conversion, visibility and bookings.
What's included
Service Tiers Starter
$10
Standard
$20
Advanced
$30
Delivery Time 1 day 2 days 3 days
Number of Hours of Work
122436
Scriptwriting
Summary Report
Social Media Replies
Email Support
Live Chat Support
Leong F.Status: Offline

About Leong

Leong F.Status: Offline
Airbnb Co-host
Kota Bharu, Malaysia - 8:26 pm local time
Professional Airbnb, VRBO, and Booking.com property manager and Customer Service provider. Expert in guest communication services. My main area of expertise is vacation rental management. I have vast experience managing Short Term Rentals on Airbnb.com, Homeaway.com, VRBO.com, TripAdvisor, and Booking.com.

Here is the summary of my previous work experience and tasks handled in the Short Term Rental Business Property Manager:

- Managed Channel manager
- Guest communication/ customer service
- Calendar and pricing management
- Coordinated maintenance issue and scheduling contractors
- Scheduled cleaners for turnover
- Set up and integration of listings
- Set up of automated messages
- Collection of security deposit
- Review disputes
- Damage claim disputes
- Improvement of internal policies and process

Case Manager for Airbnb for 2 years.
- Provided customer service
- Handled cases related to conflict and mediation
- The provided resolution to reservation-related issues
- Guided and educated users on using the platform and its terms
- Provided troubleshooting steps

Software used:
-Airbnb
-Homestays.com
-Trip.com
-Trivago
-Traveloka
-VRBO
-Booking.com
-TripAdvisor (etc.).
-Agoda
-Expedia
- Lodgify
- Guesty For Hosts
- Guesty for Pros
-Hostaway
-Hospitable
- Smoobu
-Eviivo
-Cloudbeds
-IGMS
- Smartbnb
- Turnoverbnb
- Slack
- Smartlock apps such as August App, Kwikset, Schlage and Sifely
- Blink

Steps for completing your project

After purchasing the project, send requirements so Leong can start the project.

Delivery time starts when Leong receives requirements from you.

Leong works on your project following the steps below.

Revisions may occur after the delivery date.

Airbnb Listing information

Client purchases the project and sends requirements. Information needs to be exhaustive, to complete the listing.

Review the work, release payment, and leave feedback to Leong.