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You will get An All-in-One Virtual Call Center
Project details
With 6+ years in BPO, I offer a complete virtual call center service—calls, chat, dispatch & tech support—all handled professionally with empathy, accuracy, and fast response times that build real customer trust.
Purpose
BusinessIndustry
Ecommerce, Retail & Wholesale, Telecommunications, Transportation & AutomotiveLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Lead List | - | - | - |
About Sammantha
Remote Customer Service Pro | Chat, Email & Tech Support | 24/7Support
Portmore, Jamaica - 6:49 am local time
I’m Sammantha, a skilled Customer Support Specialist with over 5 years of experience supporting B2B, SaaS, and eCommerce clients across platforms like Shopify, Zendesk, Intercom, and Gorgias.
✅ Live Chat & Email Support
✅ Order Management & Issue Resolution
✅ Technical Support (TV, Internet, Billing & Troubleshooting)
✅ Admin Tasks, Data Entry & CRM Management
I’ve worked with US-based companies like Amazon Retail, Frontier, Cox Communications, and Aetna, offering excellent service via chat, email, phone, and ticketing systems.
Let’s work together to improve your response times, boost customer satisfaction, and free up your time for high-level tasks.
🔹 Available full-time | Jamaica (GMT-5)
🔹 Fast learner | Excellent English | Dedicated to results
Ready to support your business? Let’s chat!
Steps for completing your project
After purchasing the project, send requirements so Sammantha can start the project.
Delivery time starts when Sammantha receives requirements from you.
Sammantha works on your project following the steps below.
Revisions may occur after the delivery date.
Client Brief & Onboarding
Review client needs Set up tools/access Study scripts/SOPs Begin support services Send daily/weekly reports Adjust & optimize as needed Ensure smooth, ongoing support