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You will get an amazing customer service

Hafiz U.Status: Offline
Hafiz U.
Top Rated
Preview image

Let a pro handle the details

Buy Customer Support services from Hafiz, priced and ready to go.
Hafiz U.Status: Offline
Hafiz U.
Top Rated
Preview image

Let a pro handle the details

Buy Customer Support services from Hafiz, priced and ready to go.

Project details

With six years of experience as a Customer Support Representative, I specialize in enhancing e-commerce growth and customer service quality across various platforms, including Shopify, Amazon, eBay, Magento, and WooCommerce. My background involves leading a team of 50 agents in a BPO company, managing diverse customer service projects that consistently meet and exceed client expectations.
Purpose
Personal
Industry
Ecommerce, Fashion & Apparel
Language
English

What's included $750

These options are included with the project scope.

$750
  • Delivery Time 30 days
  • Number of Hours of Work 176
    • Social Media Replies
    • Email Support
    • Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$4
Hafiz U.Status: Offline

About Hafiz

Hafiz U.Status: Offline
Marketing Specialist| Ecommerce Specialist| Technical Support
100% Job Success
Lahore, Pakistan - 11:04 am local time
*Professional Summary*
✔️ Six years of experience in eCommerce Customer Service.
✔️ Proven ability to drive growth and enhance service quality across platforms such as Shopify, Amazon, eBay, Magento, and WooCommerce.
✔️ Leadership experience managing a team of 50 agents in a BPO environment.
✔️ Successful oversight of various customer service projects, consistently exceeding client expectations.

*Technical Skills*
✔️ Proficient in a diverse array of technical support tools, including:
✔️ ZenDesk
✔️ FreshDesk
✔️ Help Scout
✔️ Gorgias
✔️ Live Chat Solutions (Intercom, JivoChat, Tawk.to, Tidio)
✔️ HubSpot
✔️ Focused on leveraging latest innovations to ensure exceptional service delivery and client satisfaction.

*Work Environment*
✔️ Operate from a professional home office equipped with:
✔️ High-performance PC and two backup laptops.
✔️ Reliable 50 MB/s internet connection with additional backups.

*Services Offered*
✔️ Customer Support: Specialization in eCommerce platforms.
✔️ Technical Support: Specialization in providing technical support (Level 1 and 2).
✔️ Virtual Assistant: Expertise in Shopify VA services.
✔️ Lead Generation: Targeted and effective strategies.
✔️ Social Media Marketing: Strategic and impactful approaches.
✔️ Chat Support: Efficient and responsive solutions.
✔️ Email Support: Timely and professional service.
✔️ Data Entry: Accurate and organized data handling.

*Why Choose Me Over Other Freelancers?*
✔️ Outstanding Client Feedback highlighting the value I provide.
✔️ Commitment to exceeding expectations consistently.
✔️ 100% Satisfaction Guarantee on all services.

*Availability*
✔️ Available 24/7 to discuss project needs.
✔️ Ready to demonstrate how my eCommerce Customer Service and technical support can significantly enhance your business. Feel free to reach out at any time.

Steps for completing your project

After purchasing the project, send requirements so Hafiz can start the project.

Delivery time starts when Hafiz receives requirements from you.

Hafiz works on your project following the steps below.

Revisions may occur after the delivery date.

I will start working and will share the details

Review the work, release payment, and leave feedback to Hafiz.