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You will get an amazing Customer Service Rockstar at an Affordable Rate!
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Project details
✨Customer Service Areas Where I Excel
✅ Promptly responding to inquiries
✅ Skillfully resolving complaints
✅ Expertly troubleshooting technical issues
✅ Managing orders and customer accounts with efficiency
✅ Actively responding to customer feedback
✅ Handling chargebacks and claims effectively
✅ Developing impactful macros and email templates
✅ Keeping FAQs accurate and up-to-date
✅ Expert in escalating frustrated customers to ensure resolution
👩💻 Experienced Platforms
💻 CRM
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💻 E-commerce Platform:
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💻Project Management Tool:
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💻 Team Communications:
Slack
Discord
Microsoft Teams
Google Meet
Skype
Zoom
✨I focus on delivering quality and results that go beyond the rate—investing in excellence pays off! ✨
✅ Promptly responding to inquiries
✅ Skillfully resolving complaints
✅ Expertly troubleshooting technical issues
✅ Managing orders and customer accounts with efficiency
✅ Actively responding to customer feedback
✅ Handling chargebacks and claims effectively
✅ Developing impactful macros and email templates
✅ Keeping FAQs accurate and up-to-date
✅ Expert in escalating frustrated customers to ensure resolution
👩💻 Experienced Platforms
💻 CRM
Helpscout
Zendesk
Gladly
Intercom
Freshworks
Incontact
Crisp
💻 E-commerce Platform:
Shopify
Amazon
Ebay
💻 Supply Chain/Logistics Tool:
Shipwire
Shipstation
Andlor
Happy Returns
Stitchlab
Netsuite
💻Project Management Tool:
Asana
Airtable
Loom
Trello
Zoho Projects
Basecamp
💻 Team Communications:
Slack
Discord
Microsoft Teams
Google Meet
Skype
Zoom
✨I focus on delivering quality and results that go beyond the rate—investing in excellence pays off! ✨
Target Country
Worldwide, United States, CanadaWhat's included
| Service Tiers |
Starter
$70
|
Standard
$150
|
Advanced
$220
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
General Project Consulting | - | - | - |
Define Project Goals | - | - | - |
Define Deliverables & KPIs | - | - | - |
Establish Schedule & Milestones | - | - | - |
Risk Management | - | - | - |
Resource Management | - | - | - |
Budget Management | - | - | - |
Project Reports | - | - | - |
Project Diagrams Provided | - | - | - |
Optional add-ons
You can add these on the next page.
Inbound/Outbound Phone Support
+$15
Inbound/Outbound Phone Support with PREMIUM Package
+$35
Non-Voice with PREMIUM Package
+$25About Raizechelle
Customer Experience Operations | QA, Training, Chargebacks, Hiring
100%
Job Success
Las Pinas, Philippines - 11:33 am local time
With over 9 years of experience, I’ve handled high-volume email and chat support, led teams, improved service quality, and supported hiring and onboarding. I’m comfortable stepping in where things need structure, consistency, and reliable execution.
Here’s what I can take off your plate:
- Email & chat support (high-volume, SLA-focused)
- Client follow-ups, onboarding, and communication
- Calendar management and scheduling
- QA audits and improving response quality
- Chargeback and dispute handling (PayPal, Shopify, Klarna)
- Resume screening and interviewing candidates
- Training new hires and building SOPs
- File organization (Google Drive, Dropbox)
- Data tracking and reporting (Google Sheets)
I’ve worked with tools like Gorgias, Zendesk, Freshdesk, Intercom, Shopify, Asana, ClickUp, Slack, and Google Workspace.
I also have experience supporting recruitment, interviewing applicants, and identifying strong candidates by looking beyond skills, focusing on work ethic, communication, and overall fit.
I’m organized, detail-oriented, and comfortable working independently. I make sure things are handled properly, followed through, and done on time.
If you’re looking for someone who can not only support your team but also help improve how things run, I’d be glad to help!
Steps for completing your project
After purchasing the project, send requirements so Raizechelle can start the project.
Delivery time starts when Raizechelle receives requirements from you.
Raizechelle works on your project following the steps below.
Revisions may occur after the delivery date.
Completing of Requirements
Complete access to CRM Communications Knowledge Base with Process Guidelines Product Website Page