You will get an amazing email support for your company, whether it is eCommerce or Tech.
Top Rated
Top Rated
Project details
I will provide email customer support via Zendesk or G-suite and if it is an eCommerce setup:
- I will respond tickets
- I will handle refunds at stripe or shopify
- I will respond to disputes at stripe
- I will respond tickets
- I will handle refunds at stripe or shopify
- I will respond to disputes at stripe
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$625
|
Standard
$1,250
|
Advanced
$2,500
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 20 days |
Number of Hours of Work | 25 | 50 | 100 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Frequently asked questions
44 reviews
(42)
(2)
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This project doesn't have any reviews.
XT
Xhoni T.
May 19, 2026
Customer Service and General Virtual Assistance
Mubashir has been an essential part of our team for more than a year, and we are extremely grateful for everything he has done for Blissal. He is reliable, consistent, and always delivers exactly what is needed without requiring things to be repeated. If you’re looking for someone you can trust, someone who takes ownership, and someone who genuinely helps your business grow, Mubashir is the right person for you.
FC
Freeman C.
Apr 12, 2025
Virtual Assistant
DH
David H.
Dec 27, 2024
Virtual Assistant
JS
Joost S.
Oct 7, 2023
Review managing
Very hard working and professional
TH
Tanaha H.
Sep 24, 2021
Customer Service Rep
Mubashir Ali did a very good job and completed the job successfully.
About Mubashir
Customer Support Manager | Chargeback Specialist | TrustPilot Expert
100%
Job Success
Bahawalpur, Pakistan - 10:21 am local time
I always provide high-quality results, and I never leave projects undone. I am confident in my clients, and I always follow their needs. I am passionate about my work. I prefer to establish long-term working relationships with my clients.
Have experience in the following:
- Customer Service
- Technical Support
- Zendesk (Email Customer Support)
- G Suite (Email Customer Support)
- Email handling
- Chargeback Specialist for E-commerce
- Social Media/Facebook Customer support
- Social Media Management - Facebook, Twitter, Instagram, TikTok, etc.
- Handling refunds at Shopify/Stripe/konnective.
- Shopify/Stripe - refunds & dispute management.
- Web search, web screening, or internet research.
- Project Coordinator Via Trello or Basecamp.
- Team Management
- Upwork bidding expert
- Upwork Talent Hunt
- Upwork/General Job posting
- Classified ads posting
- Document Editing
- Data Entry
- Resume and cover letter writing
- Basic Video editing
- Amazon product research
Steps for completing your project
After purchasing the project, send requirements so Mubashir can start the project.
Delivery time starts when Mubashir receives requirements from you.
Mubashir works on your project following the steps below.
Revisions may occur after the delivery date.
Find order
Will find the customer's order.
Track parcel
Will track the parcel.