You will get an Amazing Virtual Assistant | Customer Service Representative


Project details
I have 5+ years of experience in the Customer Service industry and I would be delighted to work with you to provide reliable, consistent, and high-level Customer Support.
I offer customer support in:
✅ Answering Tickets (Zendesk, HelpScout)
✅ eCommerce (Shopify)
✅Order tracking and processing
✅ Email Management
✅ Social Media Replies
✅ Live Chat support
My hourly rate is $10
Looking forward to working with you. Thanks in advance!
I offer customer support in:
✅ Answering Tickets (Zendesk, HelpScout)
✅ eCommerce (Shopify)
✅Order tracking and processing
✅ Email Management
✅ Social Media Replies
✅ Live Chat support
My hourly rate is $10
Looking forward to working with you. Thanks in advance!
Language
EnglishWhat's included
| Service Tiers |
Starter
$80
|
Standard
$400
|
Advanced
$1,600
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 30 days |
Number of Hours of Work | 8 | 40 | 160 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Usama
Lead Generation & Appointment Setting Expert
Karachi, Pakistan - 9:27 pm local time
In the realm of internet marketing, I possess expertise in various responsibilities such as solo ads, swap, banking, squeeze page creation, and the development of diverse funnels including opt-in, sales, up-sell, down-sell, and thank you funnels. I am well-versed in all aspects of marketing funnel creation.
I have extensive experience and a solid foundation in utilizing platforms such as Adtrackz, Cmax, QCC, Clickmagick, WordPress, OptimizePress, Clickfunnels, and Ontraport. These platforms are familiar territory for me, and I am adept at effectively utilizing their features.
Another area of my expertise lies in setting up email marketing software such as Aweber, Getresponse, ConvertKit, Listream, Ebizac, Gogvo, Sendreach, Mailchimp, ActiveCampaign, and similar platforms. I possess in-depth knowledge of their functionalities and can seamlessly integrate them into any marketing strategy.
My skill set also extends to comprehensive website management, including tasks such as website transfer to different hosting providers, domain transfer, website security, and recovery from hacking incidents. Additionally, I have experience in handling reseller hosting domain accounts and am well-versed in utilizing tools like CPanel, WHM Manager, and related resources.
In addition to my technical expertise, I have gained extensive experience in various aspects of helpdesk management, CRM, ERP, and other cloud-based systems. I am proficient in utilizing tools such as Freshdesk, Trello, and Asana to streamline operations and enhance productivity.
Steps for completing your project
After purchasing the project, send requirements so Usama can start the project.
Delivery time starts when Usama receives requirements from you.
Usama works on your project following the steps below.
Revisions may occur after the delivery date.
The client purchases the project and sends requirements.
Let me know if there are any specific deadlines or timeframes for completing the project.