You will get An attentive and dedicated Live Chat & Customer Service Specialist
Project details
Looking to enhance your online venture's customer support? Meet your ultimate solution! Imagine a customer support expert passionate about e-commerce, providing lightning-fast service via social media, email, and live chat. You are absolutely in the right spot, that's me, who can provide you one-stop solution.
I can wear a VA hat for handling:
🟢 Social Media Queries
🟢 Email Handling
🟢 Live Chat Support
🟢 Product Listing
When you choose me, you're opting for:
✅ Rapid Responses: I'm on standby, ready to tackle customer inquiries swiftly and efficiently.
✅ Top-Notch Quality: I don't just meet expectations; I exceed them, delivering work that wows.
✅ Time is of the Essence: Your tasks will be completed promptly, no delays here!
✅ Precision and Trust: Accuracy is my forte, and building trust is my mission.
Let's chat. I'm here to ensure you receive nothing short of exceptional service, leaving you and your customers absolutely delighted. Ready to take your online store to new heights? Let's make it happen!
I can wear a VA hat for handling:
🟢 Social Media Queries
🟢 Email Handling
🟢 Live Chat Support
🟢 Product Listing
When you choose me, you're opting for:
✅ Rapid Responses: I'm on standby, ready to tackle customer inquiries swiftly and efficiently.
✅ Top-Notch Quality: I don't just meet expectations; I exceed them, delivering work that wows.
✅ Time is of the Essence: Your tasks will be completed promptly, no delays here!
✅ Precision and Trust: Accuracy is my forte, and building trust is my mission.
Let's chat. I'm here to ensure you receive nothing short of exceptional service, leaving you and your customers absolutely delighted. Ready to take your online store to new heights? Let's make it happen!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$45
|
Standard
$70
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 10 days |
Number of Hours of Work | 4 | 5 | 5 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | - | - | |
Live Chat Support | - | - |
About Goodness Christiana
Virtual Assistant | Customer Service Professional
Port Harcourt, Nigeria - 12:42 am local time
Are you looking for a passionate, friendly and professional customer service specialist with extensive experience resolving escalated customer complaints and issues. Strong interpersonal skills with proven track records of customer satisfaction and retention? If your answer is yes, then you are the right profile.
Below are the services/tasks I can offer:
⭐️Social Media Management
⭐️Answering emails/chat/calls
⭐️Helps solves customer issues/concerns
⭐️ Admin and Daily Tasks
⭐️ Reports
⭐️ Responds to customer questions and complaints
⭐️Excellent Customer Service
Tools:
💪Google Drive/Suite and Microsoft Office
💪Shopify
💪CRM
💪Fresh Desk
💪 Zendesk
💪 Salesforce
💪 Google Sheet
💪 Microsoft Word
💪 Google Drive
💪 Gmail
💪 Skype
💪 Slack
💪 ChatGPT
As a dynamic customer service professional, i am experienced in both call-center and email/message settings and I am eager to learn to use any new tools that get the job done well. I excel in listening to customer needs and creating solutions that provide value to the customer. My main focus is to provide exceptional service, build loyal relationships, and solve customer problems.
I like to hear from you, send me a massage.
Let's Work Together🤝
Steps for completing your project
After purchasing the project, send requirements so Goodness Christiana can start the project.
Delivery time starts when Goodness Christiana receives requirements from you.
Goodness Christiana works on your project following the steps below.
Revisions may occur after the delivery date.
Purchase my services
Before starting I need access to your software platforms and all the store details and access to them or we can set all the details in a quick chat/call
Share information and details about the task you need to be carried out
✔I'll respond to: 1.Product Inquiries 2. Managing refunds, returns, exchanges, and disputes. 3. Order tracking, cancellations 4. Contacting with Suppliers (If required) ✔Social Media Moderation -respond to comments - Hide negative comments.