You will get Customer Happiness Support, Transforming Email, Live Chat.
Project details
As a distinguished Upwork Freelancer, I offer a comprehensive suite of services designed to meet your customer support needs:
I specialize in providing full-time Customer Support, proficient in Live Chat, E-commerce, Social Media, and Email Support services.
✨ My Diverse Skill Set Includes:
✔️ Mastery in Email, Chat, and Phone Support
✔️ Expertise in Customer Support Services
✔️ Virtual Assistant Services
✔️ Handling Inbound Calls Exclusively
✔️ Email Support
✔️ Live Chat Support
✔️ Ticket Resolution
✔️ Order-Taking and Inventory Management
✔️ E-commerce Store Management
Contact me to embark on a journey of professional growth. Elevate your business with my skills and experience. Together, we'll make significant strides in the world of virtual assistance.
I specialize in providing full-time Customer Support, proficient in Live Chat, E-commerce, Social Media, and Email Support services.
✨ My Diverse Skill Set Includes:
✔️ Mastery in Email, Chat, and Phone Support
✔️ Expertise in Customer Support Services
✔️ Virtual Assistant Services
✔️ Handling Inbound Calls Exclusively
✔️ Email Support
✔️ Live Chat Support
✔️ Ticket Resolution
✔️ Order-Taking and Inventory Management
✔️ E-commerce Store Management
Contact me to embark on a journey of professional growth. Elevate your business with my skills and experience. Together, we'll make significant strides in the world of virtual assistance.
Purpose
BusinessIndustry
Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Engineering, Fashion & Apparel, Food & Beverage, Gaming, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$80
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 4 | 6 | 10 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$20About Shahzad
Experienced Customer Support Specialist
Gujranwala, Pakistan - 8:32 pm local time
💬 𝐂𝐡𝐚𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐂𝐡𝐚𝐦𝐩𝐢𝐨𝐧
🔧 𝐓𝐫𝐨𝐮𝐛𝐥𝐞𝐬𝐡𝐨𝐨𝐭𝐢𝐧𝐠 𝐭𝐞𝐜𝐡 𝐄𝐱𝐩𝐞𝐫𝐭
As a seasoned tech support professional with hands-on experience in troubleshooting tech issues, I excel in documenting and resolving them using Google Docs, Notion, and CMS (Content Management System).
I have worked remotely on various email and chat projects for some of the most influential companies in the mobile phone gaming industry, including the Canadian game studio Flow Motion Entertainment Inc.
I am passionate about creating customer satisfaction and turning customers into exceptional, delighted brand ambassadors. I am well-organized and can handle multiple inquiries, even in stressful situations.
Skills:
✔️ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭
✔️ 𝐄𝐦𝐚𝐢𝐥 𝐚𝐧𝐝 𝐂𝐡𝐚𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭
✔️ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧
✔️ 𝐓𝐫𝐨𝐮𝐛𝐥𝐞𝐬𝐡𝐨𝐨𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧
✔️ 𝐆𝐨𝐨𝐠𝐥𝐞 𝐃𝐨𝐜𝐬 𝐚𝐧𝐝 𝐍𝐨𝐭𝐢𝐨𝐧
✔️ 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 (𝐂𝐌𝐒)
App Troubleshooting Services:
✔️ 𝐓𝐫𝐨𝐮𝐛𝐥𝐞𝐬𝐡𝐨𝐨𝐭𝐢𝐧𝐠
✔️𝐁𝐮𝐠 𝐟𝐢𝐱𝐞𝐬
✔️𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭
✔️ 𝐒𝐲𝐬𝐭𝐞𝐦 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠
✔️𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧
✔️ 𝐓𝐞𝐚𝐦 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧
✔️ 𝐒𝐲𝐬𝐭𝐞𝐦 𝐓𝐞𝐬𝐭𝐢𝐧𝐠
✔️ 𝐔𝐬𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭
✔️ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐄𝐯𝐚𝐥𝐮𝐚𝐭𝐢𝐨𝐧
✔️𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐚𝐧𝐝 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞
✔️ 𝐂𝐥𝐢𝐞𝐧𝐭 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭
Big plus:
✔️ Strong problem-solving and analytical skills
✔️ Excellent communication and interpersonal skills
✔️ Technical proficiency with relevant software, tools, and systems
✔️ Patience and empathy in dealing with users
✔️ Ability to work under pressure and manage multiple tasks simultaneously
✔️ Familiarity with coding and software development processes
. 𝐏𝐥𝐞𝐚𝐬𝐞 𝐥𝐞𝐚𝐯𝐞 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐡𝐞𝐫𝐞 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤I am glad to discuss the details of your project and how we can achieve your ultimate goal.
Steps for completing your project
After purchasing the project, send requirements so Shahzad can start the project.
Delivery time starts when Shahzad receives requirements from you.
Shahzad works on your project following the steps below.
Revisions may occur after the delivery date.
Lets get started