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You will get an Awesome Customer Service Representative


Project details
What Sets Me Apart as a CSR:
Experience: 10 years of customer service experience, handling diverse roles in BPO, tech support, healthcare, and e-commerce.
Efficiency & Empathy: I combine technical expertise with a customer-first mindset, ensuring quick resolutions while maintaining a personal touch.
Adaptability: Comfortable with multiple platforms (Shopify, Zendesk, CRM tools) and open to learning new systems quickly.
My approach ensures high customer satisfaction, timely resolution, and excellent communication, setting me apart from the average CSR.
Experience: 10 years of customer service experience, handling diverse roles in BPO, tech support, healthcare, and e-commerce.
Efficiency & Empathy: I combine technical expertise with a customer-first mindset, ensuring quick resolutions while maintaining a personal touch.
Adaptability: Comfortable with multiple platforms (Shopify, Zendesk, CRM tools) and open to learning new systems quickly.
My approach ensures high customer satisfaction, timely resolution, and excellent communication, setting me apart from the average CSR.
Project Type
Data Entry, Project Management, Virtual Assistance, Customer SupportWhat's included $7
These options are included with the project scope.
$7
- Delivery Time 1 day
- Number of Revisions 0
About Sammantha
Remote Customer Service Pro | Chat, Email & Tech Support | 24/7Support
Portmore, Jamaica - 10:02 pm local time
I’m Sammantha, a skilled Customer Support Specialist with over 5 years of experience supporting B2B, SaaS, and eCommerce clients across platforms like Shopify, Zendesk, Intercom, and Gorgias.
✅ Live Chat & Email Support
✅ Order Management & Issue Resolution
✅ Technical Support (TV, Internet, Billing & Troubleshooting)
✅ Admin Tasks, Data Entry & CRM Management
I’ve worked with US-based companies like Amazon Retail, Frontier, Cox Communications, and Aetna, offering excellent service via chat, email, phone, and ticketing systems.
Let’s work together to improve your response times, boost customer satisfaction, and free up your time for high-level tasks.
🔹 Available full-time | Jamaica (GMT-5)
🔹 Fast learner | Excellent English | Dedicated to results
Ready to support your business? Let’s chat!
Steps for completing your project
After purchasing the project, send requirements so Sammantha can start the project.
Delivery time starts when Sammantha receives requirements from you.
Sammantha works on your project following the steps below.
Revisions may occur after the delivery date.
First Stage
Collect the neccesary information about the job.