You will get Customer, Email and Live Chat Support with Zendesk and ticket handling

Project details
Need a Great CUSTOMER SERVICE REPRESENTATIVE?
Ready to delegate your CUSTOMER SERVICE SUPPORT SYSTEM?
➤ With a team of highly professional agents, I provide 24/7 PREMIUM CUSTOMER SUPPORT SERVICES:
✅ Customer Service Agent(E-mail and Live Chat)
✅ Social Media Engagement Agent
✅ Product listing ( Amazon and E-commerce)
✅ Customer exchange, refund, and tech support needs
✅ Keep an Excel record of bookings, orders, exchanges, and refunds.
➤ WHY ME?
✅ Years of Experience
✅ Quick Responses
✅ Quality Output
✅ Fluent in English and Project Understanding
✅ Affordable Price
➤ PLATFORMS WE EXCEL IN:
✅ Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Gorgias, etc.)
✅ Chat Support (LiveAgent, Slack, Whatsapp, Gmail, Discord, etc.)
✅ Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
I am very well experienced in customer handling in a different fields. I will assist you in managing customers in the best way .100% satisfaction guaranteed.
FYI: Accepting Long-Term/ Permanent Jobs!
Thank you!
Best Regards
Qirat Khalil
Ready to delegate your CUSTOMER SERVICE SUPPORT SYSTEM?
➤ With a team of highly professional agents, I provide 24/7 PREMIUM CUSTOMER SUPPORT SERVICES:
✅ Customer Service Agent(E-mail and Live Chat)
✅ Social Media Engagement Agent
✅ Product listing ( Amazon and E-commerce)
✅ Customer exchange, refund, and tech support needs
✅ Keep an Excel record of bookings, orders, exchanges, and refunds.
➤ WHY ME?
✅ Years of Experience
✅ Quick Responses
✅ Quality Output
✅ Fluent in English and Project Understanding
✅ Affordable Price
➤ PLATFORMS WE EXCEL IN:
✅ Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Gorgias, etc.)
✅ Chat Support (LiveAgent, Slack, Whatsapp, Gmail, Discord, etc.)
✅ Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
I am very well experienced in customer handling in a different fields. I will assist you in managing customers in the best way .100% satisfaction guaranteed.
FYI: Accepting Long-Term/ Permanent Jobs!
Thank you!
Best Regards
Qirat Khalil
Language
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$100
|
Advanced
$450
|
|---|---|---|---|
| Delivery Time | 1 day | 6 days | 26 days |
Number of Hours of Work | 32 | 48 | 208 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3
Scriptwriting
(+ 2 Days)
+$20
Summary Report
(+ 2 Days)
+$50
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GM
Gemma M.
Dec 30, 2024
Customer Support - SOP - Rep
We appreciate Qirat time given to the project and we continue to wish you well in all of your future endeavors.
About Qirat
Customer support
Lahore, Pakistan - 5:07 pm local time
I’m Qirat — a dedicated and detail-oriented Customer Support Specialist with a strong passion for helping customers, solving problems, and creating positive experiences that build loyalty and trust.
I have hands-on experience handling chat, email, and ticket-based support for digital services, eCommerce, and SaaS businesses. My focus is always on clear communication, empathy, and fast resolution — because every satisfied customer means a stronger brand.
✅ Here’s what I can do for you:
Respond to customer queries via chat, email, or helpdesk tools (Zendesk, Freshdesk, Gorgias, etc.)
Manage tickets, refunds, billing inquiries, and order tracking
Write professional, friendly, and on-brand messages
Handle CRM data entry and customer follow-ups
Work independently with strong English communication skills
💬 Why clients hire me:
Calm, polite, and patient under pressure
Reliable with consistent availability and quick response times
Always eager to learn your product/service tone and adapt accordingly
Whether you need someone for ongoing customer support, inbox management, or live chat coverage, I can help you create a seamless and professional support experience for your customers.
📩 Let’s chat about your support goals — I’ll make sure your customers always feel heard, helped, and happy.
Steps for completing your project
After purchasing the project, send requirements so Qirat can start the project.
Delivery time starts when Qirat receives requirements from you.
Qirat works on your project following the steps below.
Revisions may occur after the delivery date.
Know about the customers and product