You will get Email & Inbox Management VA | Fast, Reliable Customer Support
Top Rated
Project details
I help busy business owners save time by managing emails, responding to customers, and organizing your inbox efficiently. Get 24/7 professional support with fast turnaround. With 8 years in application and cloud support, I don’t just respond to emails, I troubleshoot, resolve issues, and explain solutions clearly, even for complex technical problems.
I'm open to discussing the details to ensure the project terms, such as hourly rate, work hours, and scope, are fully aligned and beneficial for both sides.
✅ What I offer:
Professional, empathetic, and easy-to-understand email responses
Efficient management of high-volume inboxes
Quick adaptation to new tools, systems, and workflows
Clear communication that builds trust and long-term relationships
Accurate resolutions that enhance customer satisfaction
I'm open to discussing the details to ensure the project terms, such as hourly rate, work hours, and scope, are fully aligned and beneficial for both sides.
✅ What I offer:
Professional, empathetic, and easy-to-understand email responses
Efficient management of high-volume inboxes
Quick adaptation to new tools, systems, and workflows
Clear communication that builds trust and long-term relationships
Accurate resolutions that enhance customer satisfaction
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 2 | 3 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning | - | - | - |
40 reviews
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AE
Ali E.
Apr 1, 2026
Content upload and formatting | Data Entry | ScoreApp
Mariem is a top-tier Executive Assistant with versatile experience across various tools and technologies. She is also a great communicator and has a very positive mindset. High-quality freelancer and person.
AW
Amy W.
Mar 3, 2026
Administrator
rb
ryan b.
Sep 23, 2025
Customer service via email
Mariam has been outstanding and very helpful in getting up to speed with our processes and protocols. She had been a vital part of our customer service role and will be a valuable asset to any company
CW
C W.
Jul 23, 2025
Data Inventory Manager (Immediate Hire)
LM
Lorraine M.
Jul 21, 2025
Data Entry Assistant Needed
About Mariem
IT / Admin Assistant | CX Support, Email & Data Entry | Listing |Leads
100%
Job Success
Talisay, Philippines - 4:21 pm local time
🌟 Top-Rated Executive, Admin Assistant & Marketing Virtual Assistant | Customer Support | Data Entry | Real Estate & E-commerce Support | Inbox/Email Management | Shopify/Product Upload
Always ready to jump on a tasks. I help busy business owners and companies save 10–20 hours per week by handling email, admin tasks, business processes, research, e-commerce, CRM, file organization, and customer communication, with fast, accurate, and reliable support.
With 8+ years of experience as a Virtual/Admin Assistant and a strong IT background, I bring efficiency, reliability, and long-term commitment to every client. My Upwork clients consistently leave 5-star reviews, praising my professionalism, adaptability, and high-quality work.
🔹 What I Can Do For You
✔Customer Support
Handle customer inquiries & concerns
Process repair requests & membership details
Manage bounced emails & document processing
✔Data Entry & E-commerce Support
Upload products & images to Shopify, Amazon, or client stores
Format documents (Notion, Google Docs)
Maintain records in Google Sheets/Excel
Manage listings (real estate, hotels, e-commerce)
✔Inbox & Calendar Management
Organize emails & client communication
Schedule and manage meetings/events
✔Order Management
Receive, track, and update customer orders
Ensure timely order processing and status updates
✔Real Estate
Listing properties to different platforms.
Gathering property documents
Rent payment collection and tracking
✔Research & Lead Generation
Amazon product research
Artist, festival, or market research
LinkedIn lead generation and contact finding
✔Document Handling/File Organization
PDF to Word conversion
Metadata editing (YouTube, music)
Organizing files in different drive.
🔹 Tools & Platforms I Use
Project Management: Slack, Trello, Notion, Monday, MS Teams
Productivity & Automation: ChatGPT, Selenium, Google Workspace, Microsoft Office, Exel or Google Sheets
E-commerce: Shopify, Amazon, eBay, Walmart, Shopee, Lazada
Social Media: Facebook, Instagram, Twitter
Ticketing & Web Tools: 1Ticket, Ticketmaster, AXS, WordPress, MySQL, SQL
Document & E-signature: DocuSign, PDF
Saas: ScoreApp, LearnDash
🔹 Why Work With Me
✨ 8+ years of proven VA experience across industries
✨ Fast learner & adaptable to new tools and processes
✨ Strong IT background (BS in IT – Web Development)
✨ Detail-oriented & reliable — I treat your business as my own
✨ 5-star client reviews on Upwork highlighting professionalism and efficiency
📩 Looking for a dedicated Virtual Assistant to save time and manage your business efficiently? Let’s connect! I’m here to help you reach your goals.
Steps for completing your project
After purchasing the project, send requirements so Mariem can start the project.
Delivery time starts when Mariem receives requirements from you.
Mariem works on your project following the steps below.
Revisions may occur after the delivery date.
Render the required hours
I would render the required hours to do tasks as email support specialist.