You will get an empathetic Customer Service Specialist
Project details
Are you in need of an Experienced Customer Service Specialist? I specialize in delivering exceptional support to streamline your system.
Comprehensive Services
• Customer Service: Emails, calls, live chat.
• Social Media Engagement: Managing all major platforms.
• Customer Assistance: Exchanges, refunds, tech support.
• Excel Record Keeping: Tracking bookings, orders, and more.
Why Choose Me?
• Proven Expertise: 4 years of customer service experience.
• Responsive & Reliable: Fast communication.
• Quality Focus: Professional results.
• Fluent English: Clear communication.
• Affordable: Competitive pricing.
Specialized Platforms:
• **Ticketing Systems: Zendesk, Freshdesk, Gorgias.
• Live Chat: Intercom, Slack, WhatsApp.
• Social Media: Facebook, Twitter, Instagram.
With extensive experience, I’m committed to providing not just unparalleled customer support but also customer satisfaction and happiness. Let's enhance your customer service experience toge
Comprehensive Services
• Customer Service: Emails, calls, live chat.
• Social Media Engagement: Managing all major platforms.
• Customer Assistance: Exchanges, refunds, tech support.
• Excel Record Keeping: Tracking bookings, orders, and more.
Why Choose Me?
• Proven Expertise: 4 years of customer service experience.
• Responsive & Reliable: Fast communication.
• Quality Focus: Professional results.
• Fluent English: Clear communication.
• Affordable: Competitive pricing.
Specialized Platforms:
• **Ticketing Systems: Zendesk, Freshdesk, Gorgias.
• Live Chat: Intercom, Slack, WhatsApp.
• Social Media: Facebook, Twitter, Instagram.
With extensive experience, I’m committed to providing not just unparalleled customer support but also customer satisfaction and happiness. Let's enhance your customer service experience toge
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 30 days |
Number of Outbound Calls | 100 | 250 | 1500 |
Scriptwriting | - | - | - |
Summary Report | |||
Lead List |
About Ukamaka
Proactive Administrative | Executive/Personal Virtual Assistant
Ifako, Nigeria - 7:08 am local time
Hi there! I am Ukamaka Egwu, and I bring over 9 years of diverse experience in virtual assistance, administrative support, sales, and customer support. My goal is to make your life easier by taking care of tasks that can be time-consuming, so you can focus on what really matters.
Why Work With Me?
✔ Passionate and Eager to Help: I may be new to Upwork, but I bring over 9 years of diverse experience in virtual assistance, administrative support, sales, and customer support. I’m excited to apply my skills to help your business succeed.
✔ Dedicated to Your Success: I believe in building strong relationships with my clients. I am committed to understanding your needs and providing reliable support to make your life easier.
✔ Versatile Skill Set: I can assist you with:
Sales
Administrative Support
Customer Service/Support
✔Ready to Learn and Grow: I’m eager to learn and adapt to your specific needs, ensuring that I provide the best possible service.
What I Can Do for You:
✅ Lead Generation & Contact List Building
✅ Data Entry & Data Management
✅ Administrative Support
✅ Projectt, Team & Task Management
✅ Meeting Coordination & Minuties taking
✅ Customer Support & Email Management
✅ Calendar Management & Appointment Setting/Scheduling
✅ Web Research & PDF Conversion
✅ File, Folder & Email Organization
🛠️ Tools I Use:
I’m skilled in using tools like:
Asana
Notion
Trello
Google Workspace
Microsoft Office to keep everything running smoothly.
🤝✨ Let’s Work Together!
I’m available for both long-term and short-term projects. If you’re looking for someone who is dedicated and easy to work with, I’d love to chat! Send me a message, and let’s see how I can help you achieve your goals.
Thank you for considering my profile. I look forward to working with you!
Steps for completing your project
After purchasing the project, send requirements so Ukamaka can start the project.
Delivery time starts when Ukamaka receives requirements from you.
Ukamaka works on your project following the steps below.
Revisions may occur after the delivery date.
Meeting Schedule
Schedule a meeting at your convenience to discuss the project further.