You will get an enthusiastic customer service representative.
Project details
Owner and founder of Central Tact LLC, located in Cairo, Egypt.
a local freelancers hub and callcenter services company, what we do is
1-we find a client that needs a certain project done.
2-Hire the right freelancer to do the project
3-Train the freelancer
4-provide the freelancer with all equipment/facility/ workplace/ contracts/medical insurance/ legal documentation/ guarantees of payment/banking papers and salary visas
5-assign managers to communicate and report to the client with all updates, making sure the client's vision is being followed and the freelancer is doing his/her job
6- we charge the same rates for freelancers with no additional costs
a local freelancers hub and callcenter services company, what we do is
1-we find a client that needs a certain project done.
2-Hire the right freelancer to do the project
3-Train the freelancer
4-provide the freelancer with all equipment/facility/ workplace/ contracts/medical insurance/ legal documentation/ guarantees of payment/banking papers and salary visas
5-assign managers to communicate and report to the client with all updates, making sure the client's vision is being followed and the freelancer is doing his/her job
6- we charge the same rates for freelancers with no additional costs
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$200
|
Standard
$270
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Revisions | 1 | 1 | 1 |
Optional add-ons
You can add these on the next page.
Dedicated Account manager
(+ 5 Days)
+$200Frequently asked questions
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About Moe
Managed BPO Teams|Cold Calling, Customer Support & Appointment Setting
83%
Job Success
Giza, Egypt - 2:09 am local time
I help businesses build trained, managed calling and support teams that handle outreach, follow-up, inbound support, and customer communication with consistency.
I’m Moe, co-founder of Central Tact, a Cairo-based BPO and customer communication team supporting businesses across the US, UK, Canada, Australia, Europe, and GCC markets.
Unlike hiring one random freelancer, you get a managed operation with trained agents, supervision, attendance tracking, quality control, and performance follow-up.
We can support your business with:
• Cold calling
• Lead generation
• Appointment setting
• Inbound customer support
• Outbound customer support
• Live chat support
• Social inbox management
• CRM follow-up
• Real estate calling
• B2B and B2C sales support
• Virtual assistants
• Data entry and back-office tasks
Our team has experience across industries including real estate, home services, education, clinics, transportation, software, e-commerce, and service-based businesses.
What you can expect:
• English-speaking trained agents
• Other languages available upon request
• Office-based team in Cairo, Egypt
• Team leader supervision
• Daily or weekly reporting
• Flexible scaling from 1 agent to a full team
• Experience with tools like GoHighLevel, HubSpot, ReadyMode, 3CX, Dialpad, Vici, Mojo, Monday CRM, Zoho, Hubspot and Google Sheets
• A practical setup focused on calls, follow-up, appointments, and customer experience
If you need one reliable caller, a small sales support team, or 24/7 customer support coverage, I can help you build a simple and scalable operation.
Send me a message with your target market, working hours, tools, script, and campaign goal, and I’ll recommend the best setup.
Steps for completing your project
After purchasing the project, send requirements so Moe can start the project.
Delivery time starts when Moe receives requirements from you.
Moe works on your project following the steps below.
Revisions may occur after the delivery date.
Hiring the right candidates
Starting the interview and hiring process to get the right candidates for your project
training and getting familiar to softwares handed over by the client
explaining and training reps and get them familiarized with the softwares we will be using and also giving them all details and information required