You will get an Excellent Customer Support
Project details
Having an outsourced phone support experience for your organization can make all the difference. Individuals worldwide still prefer to talk to real people on the phone when looking for immediate help. I will ensure that all of your customers get the best customer service each time they call.
I can provide the help through
Telephone support
Email support
Online Chat help
Social media help or any channel.
I can provide the help through
Telephone support
Email support
Online Chat help
Social media help or any channel.
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Nonprofit, Photography, Real Estate, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$100
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 8 | 16 | 24 |
Scriptwriting | - | - | |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10About Hassan
Customer Service | Customer Support
Abuja, Nigeria - 5:57 pm local time
I am an inquisitive, diligent, dependable professional with a keen eye for detail. With over 5 years of experience in customer support, I have had the privilege of working with small and large businesses.
Education-wise, I hold bachelor's degrees in both computer science and psychology. Additionally, I have obtained a certification in project management, and digital marketing, enhancing my expertise in the field. I possess excellent verbal and written communication skills.
My areas of expertise include:
Email and Live Chat Support
Order Processing
Marketing Calls
Help Desk Support
Handling Customer Complaints
Inbound/Outbound Customer Service Calls
Updating Knowledge Base and Work Templates
Training and Supervising New Agents, Creating Training Materials
Quality Assurance Assignments, including Email and Call Audits
Customer Retention and Customer Success
I am experienced in utilizing a variety of tools, including:
Zendesk
Freshdesk
Talkto
Guesty
Zoho CRM
Ring Central
OnePage CRM
Vicidial
Primo Dialer
Dialer360
Microsoft Office Suite (Word, Excel, and more)
My industry experience covers the following sectors:
E-commerce
Finance
Education
Hospitality
Travel
Health
Insurance
Real Estate
Telecommunications
I have had the privilege of collaborating with notable companies such as:
Wave USA Inc.
Alignerco
One Behavioral Health (Texas Behavioral Health)
The Shoe Mart
Aero VIP
Bay Suit (Airbnb)
As a conscientious and thorough professional, I am a quick learner who excels at organizing and taking pride in my work. I am accustomed to working under pressure and adapt well to both team-based and individual projects. I have successfully managed difficult personalities, consistently delivering my best work.
If you require my assistance, please feel free to contact me. I am eager to collaborate with you.
Thank you, and have a great day!
Cheers,
Steps for completing your project
After purchasing the project, send requirements so Hassan can start the project.
Delivery time starts when Hassan receives requirements from you.
Hassan works on your project following the steps below.
Revisions may occur after the delivery date.
Hassan works on your project following the steps below.
Revisions may occur after the delivery date.