You will get An excellent customer support service at most convenient price
Rising Talent
Rising Talent
Project details
Experienced Customer Support Specialist with over 5 years of delivering unmatched service excellence. I specialize in resolving customer issues efficiently, boosting satisfaction scores, and fostering long-term client relationships. My expertise includes CRM management, cross-functional collaboration, and process optimization to ensure seamless customer experiences. Let me help elevate your customer satisfaction to 100%.
Industry
Agriculture, Animals & Pets, Arts & Design, Beauty & Cosmetics, Data Analytics, Education, Events Planning, Fashion & Apparel, Food & Beverage, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Medical & Pharmaceutical, Music, Religion & Spirituality, Software, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$150
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 8 | 40 | 160 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7
Summary Report
+$3
Social Media Replies
+$3
Community Engagement
(+ 1 Day)
+$10
Data analysis
(+ 1 Day)
+$5Frequently asked questions
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MA
Michael A.
Nov 8, 2024
Looking for Personal Assistance
I really enjoy working with her!
About Afodunbi
An excellent customer support agent in phone, email and chat support
Lagos, Nigeria - 5:46 pm local time
Do you want to increase your Customer satisfactory score? Are you looking for a Virtual Assistant and Customer Support Specialist that is very proficient with CRM software, having a vast knowledge of project management tools, with an incredible experience inbound and outbound call management, cold calling, and appointment setting, with a strong passion for professionalism and accuracy?????????? Then the search is over.
I am a highly skilled Virtual Assistant and Customer Support specialist, I am here to provide you with top-notch service and support. I have an extensive knowledge of various CRM software, such as Zendesk, Intercom, Hubspot, Telemarketing, as well as experience in inbound and outbound call management, cold calling, appointment setting, and appointment setting software like Acuity, Calendly, and Picktime, I am well-equipped to handle your business needs efficiently and effectively.
In addition to my expertise in CRM software, I am also proficient in project management tools like Trello, Monday.com, and Zapper, which allow me to streamline tasks, manage projects, and ensure smooth operations. My experience in personnel interest reservations, travel booking, and real estate tools like Airbnb and Booking.com further enhances my ability to provide comprehensive support for your business.
As a Virtual Assistant and Customer Support specialist, I understand the importance of delivering exceptional service, and I am committed to providing the highest level of professionalism, accuracy, and reliability. I am a fast learner, detail-oriented, and proactive in solving problems and finding solutions. With excellent communication skills and a strong work ethic, I am confident in my ability to contribute to the success of your business.
Let's work together to achieve your goals and take your business to new heights. Contact me now to discuss how I can best support your needs. I look forward to collaborating with you!
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Steps for completing your project
After purchasing the project, send requirements so Afodunbi can start the project.
Delivery time starts when Afodunbi receives requirements from you.
Afodunbi works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation and Requirement Gathering
Once the project is purchased, I will schedule a consultation to understand your business goals, customer support needs, and any specific requirements. This ensures the project is tailored to meet your expectations.
Review and Strategy Development
I will analyze your current customer support process (if applicable), create a customized strategy or workflow to enhance customer satisfaction. This step includes identifying tools, communication channels, and metrics to track success.