You will get an experienced and dedicated VA for customer support and similar jobs
Project details
There is a faceless person on the other side of the phone and often clients want that special touch to know that they are not a faceless person to others!
Client satisfaction and even above and beyond resources ensure everyone is happy!
You are undoubtedly looking for the perfect balance of skill and value. I am happy to report that with me, you get it all! You can have peace of mind that I am the right fit for your business.
I will exceed your expectations and catapult your business to the next level.
Software worked on:
- Zendesk
- Freshdesk
- Helpscout
- Gorgias
- Intercom
- ShipStation
- Shopify
- Shipbob
- FlowSpace
- Sticky.io
- Chatra
- MailChimp
- Stripe
- Braintree
- Slack
- Skype
- Zoom
- Basecamp
- Telegram
- Eventbrite
- Canva
- Microsoft Suite
- Gmail
- Google Docs, Sheets & Forms
- Smartsheets
Skills:
Phone, chat and email support.
Following procedures
Ticketing Systems
Order Tracking
Customer Satisfaction
Checking Order Status
Communication Etiquette
Time Management
Interpersonal Skills
Client satisfaction and even above and beyond resources ensure everyone is happy!
You are undoubtedly looking for the perfect balance of skill and value. I am happy to report that with me, you get it all! You can have peace of mind that I am the right fit for your business.
I will exceed your expectations and catapult your business to the next level.
Software worked on:
- Zendesk
- Freshdesk
- Helpscout
- Gorgias
- Intercom
- ShipStation
- Shopify
- Shipbob
- FlowSpace
- Sticky.io
- Chatra
- MailChimp
- Stripe
- Braintree
- Slack
- Skype
- Zoom
- Basecamp
- Telegram
- Eventbrite
- Canva
- Microsoft Suite
- Gmail
- Google Docs, Sheets & Forms
- Smartsheets
Skills:
Phone, chat and email support.
Following procedures
Ticketing Systems
Order Tracking
Customer Satisfaction
Checking Order Status
Communication Etiquette
Time Management
Interpersonal Skills
Purpose
PersonalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$200
|
Standard
$220
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 240 | 300 | 360 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
3 reviews
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BH
Bargain H.
Sep 12, 2025
AMAZING DISPO MANGER
RM
R M.
Jan 23, 2024
SMS marketing Real Estate Investor marketing
Great VA! did all tasks quickly and very efficient. Could work on his own and complete his week without oversight. Trustworthy and intelligent.
MC
Mara C.
Mar 28, 2023
CALLING ALL ENGLISH FLUENT FOLKS; Cold calling and telemarker role available
About Aamir
Customer Services Professional (Ticket / Email, Chat, Phone)
Karachi, Pakistan - 10:08 am local time
Previous Clients: Squaretrade, Cricket Wireless, and Papa Johns Pizza.
Softwares Worked on include: Slack, Salesforce, Notion, Zoho, Asana, Time Doctor, Google Sheets etc.
3+ years of experience working in the top BPO companies in Karachi, Pakistan.
During all this time, I have had chances to work at different platforms having different job responsibilities and roles which include Ticket Support, Live Chat Support, Email Support, Inbound / Outbound Phone Support, and Back Office.
Please note that I can provide 365 days of customer service. It's important to me to build long-term relationships with clients, so I'm primarily looking for long-term projects.
I'm flexible with my working hours and am happy to work closely with any existing freelancers you work with.
Steps for completing your project
After purchasing the project, send requirements so Aamir can start the project.
Delivery time starts when Aamir receives requirements from you.
Aamir works on your project following the steps below.
Revisions may occur after the delivery date.
Contract Signing
Understanding of Job role