You will get an experienced appointment setter and a customer service representative
Project details
As a virtual assistant (VA) for small businesses Medium and Large Businesses, I can offer a wide range of services designed to save you time, increase efficiency, and help you stay focused on core business tasks. Here's a list of the services I can provide.
Administrative Support:
Scheduling and Calendar Management - Answering Phones and Handling Emails-Document Preparation and Filing-Data Entry and Database Management.
Customer Service & Support
Handling Inquiries (Phone, Email, Chat-Resolving Customer Complaints or Issues- Processing Orders or Requests-Providing Product or Service information returns and Exchanges-Customer Follow-up and Feedback Collection-Maintaining Customer Records
Appointment Setting
Scheduling Appointments -Confirming Appointment-Rescheduling or Canceling Appointments-Managing Calendar Conflicts-Sending Appointment Reminders-Maintaining an Organized Appointment System-Follow-up After Appointments
Cold Calling & Outbound Call
Identifying Potential Leads or Prospects-Making Initial Contact with Prospects- Introducing Products/Services and Value Proposition- Qualifying Leads and Gauging Interest-
Overcoming Objections and Handling Rejection.
Thank You
Administrative Support:
Scheduling and Calendar Management - Answering Phones and Handling Emails-Document Preparation and Filing-Data Entry and Database Management.
Customer Service & Support
Handling Inquiries (Phone, Email, Chat-Resolving Customer Complaints or Issues- Processing Orders or Requests-Providing Product or Service information returns and Exchanges-Customer Follow-up and Feedback Collection-Maintaining Customer Records
Appointment Setting
Scheduling Appointments -Confirming Appointment-Rescheduling or Canceling Appointments-Managing Calendar Conflicts-Sending Appointment Reminders-Maintaining an Organized Appointment System-Follow-up After Appointments
Cold Calling & Outbound Call
Identifying Potential Leads or Prospects-Making Initial Contact with Prospects- Introducing Products/Services and Value Proposition- Qualifying Leads and Gauging Interest-
Overcoming Objections and Handling Rejection.
Thank You
Industry
Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Education, Energy, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Legal, Logistics & Supply Chain Management, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Telecommunications, Transportation & Automotive, Travel & Tourism, WellnessLanguage
EnglishWhat's included $10
These options are included with the project scope.
$10
- Delivery Time 20 days
- Scriptwriting
- Summary Report
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Xixi L.
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Christopher K.
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Daniel K.
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Cold Callers Needed - Great English Required
About Juvelyn
Appointment Setting | Customer Support | Revenue Growth Specialist
83%
Job Success
Cebu City, Philippines - 6:09 am local time
Looking for someone organized, detail Oriented, Efficient, Goal Oriented
AND TIRED OF ALL ISSUES LIKE
* Unanswered Calls
* Missed Calls
* wasted leads
* no-shows
* missed follow-ups
* losing potential clients to competitors from leads you already paid for.
* Leads come in but they don’t get converted.
* Follow-ups are missed.
* Appointments get booked… but clients don’t show up.
* And while all this is happening, your competitors are closing the same leads you paid for.
* And hired multiple Virtual Assistants before and still feel like your business is not improving… you’re not alone.
Then I’m here to fix that for you.
With 11 years of experience since 2014, I don’t just manage communication. I make sure your leads turn into booked, confirmed, and attended appointments that actually generate revenue.
What I Do For You
I step in where most VAs fail:
* I respond fast so leads don’t go cold
* I follow up consistently until real action is taken
* I confirm appointments to reduce no-shows
* I re-engage leads that others already gave up on
* I make sure your paid leads don’t turn into competitor revenue
Core Expertise
* High-Converting Appointment Setting
* Cold Calling & Outbound Sales
* Telemarketing & Sales Pitch Delivery
* Inbound Sales & Customer Support
* Email & Live Chat Support
* Virtual Receptionist Services
* B2B & B2C Lead Generation
* Objection Handling & Closing Support
* Appointment Confirmation & No-Show Reduction
Industries I Have Worked With
Massage Spa, Medical & Dental Clinics, Medical Spa, HVAC, Roofing, Solar, Car Dealerships, Credit Repair, Insurance, Telecom, Cleaning Services, Digital Marketing, Mortgage, Freight Forwarding (UK), E-commerce, and more.
Tools & Systems Experience
* EClinicalWorks (ECW)
* Electronic Medical Records (EMR)
* CRM & Lead Management Systems
* Dialer Systems (Inbound & Outbound)
* Customer Support & Ticketing Platforms
* Gohighlevel
* HubSpot
Campaign Experience
* Medical & Dental Appointment Setting & Confirmation
* B2B Lead Generation Campaigns
* Docusign (Inbound Sales – USA)
* Yelp & Restaurant Campaigns
* HVAC, Roofing & Solar Lead Conversion
* Credit Card Processing Campaigns
* Telecom & Internet Providers (Canada)
* Healthcare & COVID Testing Support
* Data Entry & Transcription Projects
What I Bring To Your Business
I don’t just work leads. I protect your revenue.
Every lead is handled with speed, structure, and follow-up so it doesn’t turn into a missed opportunity or a no-show appointment.
* Fluent, professional English communication
* Strong persuasion and negotiation skills
* Skilled in objection handling and follow-up strategy
* Focused on reducing no-shows and increasing show-up rates
* Available across multiple time zones
* Results-driven mindset focused on conversions
My Goal
To make sure your business stops losing money from missed follow-ups and no-shows and starts turning leads into confirmed appointments and real revenue.
If your leads aren’t converting and no-shows keep happening, you’re losing revenue.
I fix that through proper follow-up, booking, and confirmation so your leads don’t go to competitors.
If you want results, send me a message.
Steps for completing your project
After purchasing the project, send requirements so Juvelyn can start the project.
Delivery time starts when Juvelyn receives requirements from you.
Juvelyn works on your project following the steps below.
Revisions may occur after the delivery date.
RECORD NUMBER OF APPOINTMENTS DAILY
As a Virtual Assistant, I provide administrative support to clients in various industries, helping them streamline their daily operations and focus on core business activities.
REPORT THE WHOLE WEEK PROGRESS
My role involves managing calendars, handling email correspondence, conducting research, and providing customer support. I am experienced in vast roles like appointment setting, cold calling, customer service, and chat.