You will get an experienced chat / customer support agent
Project details
I'm an experienced customer support agent and worked for different international brands, I can also cover your specific timezone.
Purpose
PersonalIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$300
|
Standard
$480
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 8 | 8 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | |||
Email Support | - | - | |
Live Chat Support |
Frequently asked questions
About Zaheer
Customer Support Representative |Virtual Assistant| Live chat | Email
Lahore, Pakistan - 1:00 pm local time
I have provided excellent services to clients worldwide, that includes Live Chat Support, Email Support, Ticket, and Phone Support. Throughout my experience, I have developed a sense of skills in converting negative situations into positive ones by remaining calm and positive and by showing empathy and understanding toward customers. Also, I have great time management skills and I have the ability to handle pressure.
I also provide a wide range of Administrative tasks which includes:
✔ Order Processing, ✔ Handling PayPal and Klarna disputes, ✔Internet Research, and ✔ Social Media Handling.
Customer Services Software that I have used:
✔ Zendesk, ✔Zoho Mail, ✔ Gorgias, ✔ Tawk.to, ✔ LiveChatInc, ✔ Intercom, ✔Comm100 ✔Gmail, ✔Big Commerce.
Tools and Internal communication software:
✔ Slack, ✔Skype, ✔ Shopify, ✔ Alibaba, Google Docs, ✔ Excel, Google Spreadsheet.
I am eager to learn about products and services in order to deliver the best possible customer service.
Feel free to contact me as I am fully available for a quick call, let's start building a long-term relationship.
Steps for completing your project
After purchasing the project, send requirements so Zaheer can start the project.
Delivery time starts when Zaheer receives requirements from you.
Zaheer works on your project following the steps below.
Revisions may occur after the delivery date.
Information.
I'll need information from your side like your website/store link and if there are any helping materials. I'll go through and ask if we have any questions before going live.