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You will get an experienced Customer Service Expert to manage your online store
Top Rated
Project details
Need a great Customer Service Representative?
→ I provide premium Customer Support Services:
✔️Customer Service Agent(E-mail and Live Chat)
✔️ Social Media Engagement Agent
✔️ E-commerce Online Store Management
✔️ Customer exchange, refund, and tech support needs
✔️ Keep an excel record of orders, exchanges, and refunds.
→ Choose me!
✔️ Years of Experience
✔️ Quick Responses
✔️ Quality Output
✔️ Fluent in English and Project Understanding
✔️ Affordable Price
→ Platform we have experience with:
✔️ eCommerce Stores or Marketplaces (Shopify, WordPress, etc)
✔️ Ticket Support Systems (Zendesk, HelpScout, Gorgias, HubSpot, and Shopify Inbox.)
✔️ Chat Support (LiveAgent, Slack, Whatsapp, Gmail, and Tidio)
✔️ Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
I have a high level of patience and self-control which helps me to understand customers more and leads to closing deals with high customer satisfaction. I will assist you to manage customers in the best way 100% satisfaction guaranteed.
FYI: Accepting Long-Term/ Permanent Jobs!
I'm excited to be a part of your company to deliver quality service to each of your customers.
Best Regards,
Julie Caballero
→ I provide premium Customer Support Services:
✔️Customer Service Agent(E-mail and Live Chat)
✔️ Social Media Engagement Agent
✔️ E-commerce Online Store Management
✔️ Customer exchange, refund, and tech support needs
✔️ Keep an excel record of orders, exchanges, and refunds.
→ Choose me!
✔️ Years of Experience
✔️ Quick Responses
✔️ Quality Output
✔️ Fluent in English and Project Understanding
✔️ Affordable Price
→ Platform we have experience with:
✔️ eCommerce Stores or Marketplaces (Shopify, WordPress, etc)
✔️ Ticket Support Systems (Zendesk, HelpScout, Gorgias, HubSpot, and Shopify Inbox.)
✔️ Chat Support (LiveAgent, Slack, Whatsapp, Gmail, and Tidio)
✔️ Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
I have a high level of patience and self-control which helps me to understand customers more and leads to closing deals with high customer satisfaction. I will assist you to manage customers in the best way 100% satisfaction guaranteed.
FYI: Accepting Long-Term/ Permanent Jobs!
I'm excited to be a part of your company to deliver quality service to each of your customers.
Best Regards,
Julie Caballero
Project Type
Ecommerce Management, Customer SupportWhat's included
| Service Tiers |
Starter
$75
|
Standard
$125
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
Number of Revisions | 0 | 0 | 0 |
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EV
Eugene V.
Dec 31, 2024
Customer Service Representative for Beauty Brand from 10:00 AM to 6:00 PM (Eastern Time Zone)
AG
Arik G.
Jun 1, 2022
Customer Service Job
NV
Noemi V.
Apr 19, 2022
Dropshipping Virtual Assistant
Julie is a hardworking and dedicated member of our Operations team. She responds timely to messages and makes sure that her work is accurately done. We will definitely miss her!
KE
Kelechi E.
Nov 8, 2020
Dropshipping Assistant
About Julie
e-Commerce Customer Service Representative | Social Media Moderator
100%
Job Success
Silang, Philippines - 2:40 pm local time
Since 2017, I’ve been helping online businesses deliver excellent customer experiences and run smooth day-to-day operations. With 8 years of experience in the eCommerce industry, I’ve supported brands in Cosmetics, Kitchen Equipment, Shoes, Pets, and Apparel, handling everything from customer service to order fulfillment and supplier coordination.
My mission is simple: to make your customers feel valued, and your operations run seamlessly.
Here’s how I can help your business:
→ Customer Service (Email, Chat, and Social Media)
→ Social Media Moderation (Facebook & Instagram)
→ Order Processing & Fulfillment
→ Handling Returns, Exchanges, Refunds, and Cancellations
→ Product Listing & Research
→ Supplier Coordination
Tools I’ve mastered:
🛒 eCommerce Platforms: Shopify, WordPress
📦 Order Management: AliExpress, Dropified, Eprolo
💬 Customer Service Systems: Zendesk, Gorgias, HubSpot, HelpScout
📋 Project Management: Asana, Airtable, Monday
💻 Team Communication: Slack, Skype, WhatsApp
📁 Admin Tools: Google Suite, Microsoft Office
I’m a fast learner, problem-solver, and goal-oriented professional with a strong work ethic and a genuine passion for helping businesses grow. I believe in hard work, honesty, and long-term partnerships that create mutual success.
Every new job is an opportunity. Let’s make your next project a success together! 🚀
Steps for completing your project
After purchasing the project, send requirements so Julie can start the project.
Delivery time starts when Julie receives requirements from you.
Julie works on your project following the steps below.
Revisions may occur after the delivery date.
First Step
Please reach out with a list of your requirements and we can start from there.