You will get an experienced Customer Support Expert with over 6 years Support experience
Project details
Having worked as a Support Specialist over the last few years and creating delight, it is high time I focus on handling my own customers (or clients). This has now brought me to share my expertise with clients looking to hire a highly experienced Support Specialist with experience handling customers across B2B, B2C, and B2G industries. Companies I've worked with in the past include Google, OpenPhone, IFTTT, and Shopify (as a Support Team Lead).
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 8 | 8 | 8 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$25
Scriptwriting
(+ 1 Day)
+$50
Summary Report
(+ 1 Day)
+$50
Social Media Replies
(+ 1 Day)
+$50
Zendesk Administration
+$200About Abbey
Experienced Customer Service Representative
Lagos, Nigeria - 2:21 am local time
Support tools I've worked with are:
1. Zendesk
2. Freshdesk
3. Gorgias
4. HubSpot
5. Zoho CRM
6. And many others.
I am currently looking for a full-time role where I can commit my expertise to deliver amazing support experiences for customers.
Steps for completing your project
After purchasing the project, send requirements so Abbey can start the project.
Delivery time starts when Abbey receives requirements from you.
Abbey works on your project following the steps below.
Revisions may occur after the delivery date.
Get client's deliverables/project timelines/milestones
Communicate with client to know if the project needs any customization.
Communicate with client to know if the project needs any customization regarding the project's timelines set by the customer.