You will get An Experienced Customer Support Specialist


Project details
I am more than happy to take on the burden of worrying about improving your CSAT score, allowing you to concentrate on the bigger picture, and expanding your company.
✅ Customer Support Services.
⚡️Quality Assurance
⚡Product knowledge, article writing, and customer training
⚡️Onboarding support
⚡Email & Live chat support
⚡️Ticket support
⚡️Online chat support
⚡️Email Support
⚡Customer service training
✅ Ticketing system/Technical Support Software.
⚡️Freshdesk
⚡️Hubspot
⚡️Zendesk
⚡️Jira
⚡️Trello
⚡️Gorgias
I am ready when you are!
✅ Customer Support Services.
⚡️Quality Assurance
⚡Product knowledge, article writing, and customer training
⚡️Onboarding support
⚡Email & Live chat support
⚡️Ticket support
⚡️Online chat support
⚡️Email Support
⚡Customer service training
✅ Ticketing system/Technical Support Software.
⚡️Freshdesk
⚡️Hubspot
⚡️Zendesk
⚡️Jira
⚡️Trello
⚡️Gorgias
I am ready when you are!
Purpose
BusinessIndustry
Beauty & Cosmetics, Biotech, Ecommerce, Education, Fashion & Apparel, Financial Services, Gaming, Legal, Marketing & Advertising, Medical & Pharmaceutical, Real Estate, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$20
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 10 days |
Number of Hours of Work | 4 | 25 | 60 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | ||
Email Support | - | ||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Social Media Replies
+$15
Email Support
+$10
Troubleshooting
(+ 2 Days)
+$25
Product Guides
+$25About Rejoice
Cypress Automation QA Engineer for Web Applications | Manual & Regress
Statesboro, United States - 9:40 am local time
I help startups, SaaS companies, and digital agencies deliver stable, high-quality web applications by combining Cypress automation testing with thorough manual QA.
With 2+ years of hands-on experience, I focus on building reliable test suites, catching critical bugs early, and reducing release risks, not just running scripts.
✅ What can I do for you
End-to-end automation testing using Cypress
Regression, smoke, and sanity test automation
Manual functional & exploratory testing
Writing clear test cases and test scenarios
Identifying UI/UX, functional, and edge-case issues
Detailed bug reporting with reproduction steps
Cross-browser testing for web applications
🛠 Tools & Technologies
Automation: Cypress
Languages: JavaScript
Test Management: Jira, ClickUp
Version Control: Git, GitHub
API Testing: Postman
Browsers: Chrome, Firefox, Safari
✅ Why clients work with me
⚡️Strong Cypress automation expertise
⚡️Balanced automation + manual testing approach
⚡️Clear communication and fast turnaround
⚡️Focus on product quality and business impact
If you’re looking for a reliable Cypress QA engineer who can own testing for your web product, let’s discuss your project
Steps for completing your project
After purchasing the project, send requirements so Rejoice can start the project.
Delivery time starts when Rejoice receives requirements from you.
Rejoice works on your project following the steps below.
Revisions may occur after the delivery date.
Clients gives access to CRM tools and software