You will get Expert Dispatch & Support for HVAC, Plumbing, Electrical.
Top Rated
Project details
Are you struggling to keep up with customer calls, manage technician schedules, or stay organized in your HVAC, Plumbing, or Electrical business? I’ve got you covered.
I’m a skilled Dispatcher, Customer Support, and Admin Specialist with over 5 years of experience managing daily operations for home service companies. I’ll help you run your business smoothly by handling scheduling, dispatching, customer communication, CRM setup (ServiceTitan, Jobber, Housecall Pro, Dispatch CRM), and administrative tasks — all with precision and professionalism.
With my support, you’ll have more organized workflows, satisfied customers, and efficient teams, allowing you to focus on growing your business while I take care of the backend.
Let’s streamline your operations and keep your business running like clockwork.
I’m a skilled Dispatcher, Customer Support, and Admin Specialist with over 5 years of experience managing daily operations for home service companies. I’ll help you run your business smoothly by handling scheduling, dispatching, customer communication, CRM setup (ServiceTitan, Jobber, Housecall Pro, Dispatch CRM), and administrative tasks — all with precision and professionalism.
With my support, you’ll have more organized workflows, satisfied customers, and efficient teams, allowing you to focus on growing your business while I take care of the backend.
Let’s streamline your operations and keep your business running like clockwork.
Purpose
BusinessIndustry
Logistics & Supply Chain Management, Software, Telecommunications, Transportation & AutomotiveLanguage
EnglishWhat's included
| Service Tiers |
Starter
$200
|
Standard
$300
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 30 | 60 | 90 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - | - |
5 reviews
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RG
Rudy G.
Apr 3, 2026
Executive Admin for Electrical Company with Jobber CRM Experience
Great job
MP
Michael P.
Dec 18, 2025
Client Support Representative for IT Issues
The virtual assistant has been extremely reliable, efficient, and proactive in supporting daily operations. Tasks are completed accurately and on time, with clear communication throughout the process. They demonstrate strong attention to detail, adaptability to new requests, and a consistent willingness to go above and beyond when needed. Overall, their contribution has significantly improved productivity and workflow efficiency.
JM
John M.
Oct 15, 2025
Dispatcher / Virtual Admin
Good work ethic but needs stronger English.
TG
Tiffany G.
Oct 11, 2025
Virtual Assistant
AA
Ahmad A.
Aug 29, 2025
ServiceTitan Expert Needed for Comprehensive Account Setup
It’s a pleasure to work with Waqar. He has excellent communication and problem-solving skills.
About Waqar
Top Rated Virtual Operations Specialist | Dispatcher | CSR
100%
Job Success
Lahore, Pakistan - 7:36 am local time
I'm a Top Rated Virtual Operations Specialist with 5+ years of experience supporting service-based businesses across the HVAC, Plumbing, Electrical, Restoration (Water, Fire & Mold), Appliance Repair, House Cleaning, Property Management, Trucking & Logistics, Weatherization, and Shopify eCommerce industries.
Over the years, I've worked as a Dispatcher, Customer Service Representative (CSR), Virtual Receptionist, Scheduling Coordinator, Appointment Setter, Operations Coordinator, and Administrative Assistant, helping businesses improve efficiency, customer satisfaction, and daily workflows.
Here's how I can support your business:
✅ Live Dispatching & Technician Scheduling
✅ Customer Support (Phone, Email, SMS & Live Chat)
✅ Virtual Receptionist & Call Handling
✅ Appointment Setting & Lead Follow-Up
✅ CRM & Work Order Management
✅ Property Management & Tenant Coordination
✅ Restoration Dispatch & Emergency Scheduling
✅ Administrative & Operations Support
✅ Shopify Customer Service & Order Management
I also have hands-on experience supporting restoration companies, coordinating emergency mitigation crews, handling homeowner inquiries, scheduling technicians, updating work orders, and communicating with insurance-related contacts while providing compassionate customer service during stressful situations.
CRM & Software Experience:
• ServiceTitan
• Jobber
• Housecall Pro
• Workiz
• Dispatch Field
• GoHighLevel (GHL)
• HubSpot
• Zoho CRM
• Monday CRM
• Podium
• Dash CRM
• Cinch Pro
• AppFolio
• Shopify
• ClickUp • Trello • Google Workspace • Microsoft Office
Why Clients Hire Me:
✔ 5+ Years of Industry Experience
✔ Top Rated Upwork Freelancer
✔ Excellent Phone & Customer Service Skills
✔ Highly Organized & Detail-Oriented
✔ Fast Learner & Tech-Savvy
✔ Reliable Under Pressure & High Call Volumes
✔ Flexible with US, UK & Canadian Time Zones
I don't just complete tasks—I become a dependable part of your team. Whether it's dispatching technicians, managing schedules, supporting customers, or handling your daily operations, my goal is to help your business stay organized, responsive, and profitable.
Let's connect and discuss how I can help your business grow.
Steps for completing your project
After purchasing the project, send requirements so Waqar can start the project.
Delivery time starts when Waqar receives requirements from you.
Waqar works on your project following the steps below.
Revisions may occur after the delivery date.
Need Complete Info
I will be needing all the details from your side, So I can work according to your preferences