You will get An experienced phone and virtual customer care representative
Project details
I am a well established customer service representative who is still in the beginning stages reaching out to the world of freelancing. My work experiences will bring a lot to any company and I hope that the CV I have presented to you shows this, as my evidence of freelancing needs to evolve and build up from here. I can give your customers a great experience and I am able to deliver excellent results so there will be returning business and 5 star reviews to be able to grow your business. I am reliable, trustworthy, prompt and incredibly adaptable as well as hard working. If you hire me for any project, you can rely on my skills to reach your customer snap clients in a way that will set you apart from the rest.
Purpose
PersonalIndustry
Financial Services, Lifestyle, Retail & Wholesale, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$120
|
Standard
$2,550
|
Advanced
$3,500
|
|---|---|---|---|
| Delivery Time | 3 days | 21 days | 70 days |
Number of Hours of Work | 8 | 170 | |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15Frequently asked questions
About Rachael
Customer Service & Sales | Online Chat Support
Moreton, United Kingdom - 12:30 am local time
both remote and face to face customer service and sales.
Experienced brand ambassador who's worked
with many well-known brands to help promote and encourage interaction and sales.
Sincere in customer care and relationship building with consumers and colleagues, completely focused on customer satisfaction. Confident in both a retail environment and over the phone/computer with proven ability to work towards, and exceed targets.
Committed to delivering high standards and
attention to detail; excellent skills in communication along with resourcefulness to provide consistent results.
Always looking for ways to improve the business area I work in. I am efficient with technology and I
embrace additional tasks and roles outside of my job description to assist in keeping the workforce
thriving.
Steps for completing your project
After purchasing the project, send requirements so Rachael can start the project.
Delivery time starts when Rachael receives requirements from you.
Rachael works on your project following the steps below.
Revisions may occur after the delivery date.
Acceptance of project
At this stage we will have a discussion/interview regarding your requirements and expectations. We will come to an agreement on your goals, timeframes and service levels. If both parties are satisfied then we can agree on a contract.
Regular updates
I will keep you updated and informed from day to day inclusive of feedback from both myself and your clients, what is working well and what could be improved. I will also make recommendations where appropriate to achieve better results.