You will get an experienced Virtual Assistant who cares about your guest's satisfaction

5.0

Let a pro handle the details

Buy Customer Support services from Sylwia, priced and ready to go.
5.0

Let a pro handle the details

Buy Customer Support services from Sylwia, priced and ready to go.

Project details

Are you a property owner looking to maximize your rental income on platforms like Airbnb, Booking.com, VRBO, or HomeAway? Look no further! As a dedicated Virtual Assistant/ Co-Host specializing in short-term rental reservations, I offer a comprehensive range of services to streamline and optimize your rental bookings.

Services Offered:

Reservation Management: I will efficiently handle all aspects of booking inquiries, confirmations, modifications, and cancellations across multiple platforms.

Guest Communication: Prompt and professional communication with guests to address inquiries, provide directions, and offer assistance throughout their stay.

Review Management: Encouraging positive reviews from satisfied guests and addressing any concerns or issues promptly to maintain a stellar reputation.

Calendar Synchronization: I will keep your rental calendars up-to-date to prevent double bookings and ensure seamless operations.

Why Choose Me?

 • Experience in the tourism industry and booking platforms;
 • Dedication to Guest Satisfaction;
 • Efficiency;
 • Effective communication in multiple languages;
 • Proven reviews from my previous hostel management.
Purpose
Business
Industry
Architecture & Interior Design, Real Estate, Travel & Tourism
Language
English
What's included
Service Tiers Starter
$25
Standard
$160
Advanced
$700
Delivery Time 1 day 7 days 30 days
Number of Hours of Work
840160
Scriptwriting
Summary Report
Social Media Replies
Email Support
Live Chat Support
5.0
5 reviews
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VG

Vanshika G.
5.00
Oct 23, 2025
Fluent Polish Speakers for Recording Projects

MP

Michal P.
5.00
Jan 23, 2024
SE Translator

MP

Michal P.
5.00
Oct 30, 2020
POLISH - SWEDISH TRANSLATOR I recommend! A job well done.

SC

Silvia C.
5.00
Oct 21, 2020
Quality Assurance - Italian & Swedish & Polish languages Sylwia is a very reliable vendor, we have worked on multiple projects and the quality of the work has been very satisfactory. Sylwia has completed projects on time and communicated with me to ask for guidance whenever necessary. I really appreciate the hard work and commitment. Thank you!

DS

Dominik S.
5.00
Mar 9, 2020
350 words translation from Swedish to Polish Great translator with excellent communication skills and availability.
Sylwia H.Status: Offline

About Sylwia

Sylwia H.Status: Offline
Tourism & Hospitality |Translator |UGC & Social Media Content Creator
5.0  (5 reviews)
Stockholm, Sweden - 9:49 pm local time
My name is Sylwia Handzlik Marciano, and I bring a diverse, international background in hospitality, tourism, multilingual communication, and digital content creation. With a professional diploma in Hotel Management and years of hands-on experience in the tourism and hospitality industry, I have built a strong foundation in delivering high-quality guest services, event coordination, and travel experiences tailored to diverse international audiences.

Having worked both in prestigious luxury hotels and more outgoing hostels as well as other tourism environments across Europe, I understand the importance of creating not just services, but unforgettable, personalized experiences. This perspective naturally extends to my work as a User-Generated Content (UGC) creator and social media specialist, where I craft engaging travel, hospitality, and lifestyle content that authentically represents brands and destinations.

In addition to content creation, I have experience managing social media strategies for hospitality businesses and travel brands, helping them build their online presence, communicate their unique story, and connect with target audiences.

My multilingual skills further enhance my versatility in both tourism and content services. I am fluent in English, Polish, and Swedish, with a strong command of Italian and Japanese, and a good understanding of several Slavic languages, including Czech, Ukrainian, and Croatian. This allows me to offer professional translation, localization, and multilingual content creation, adapting messages to various cultural and linguistic markets.

With a blend of hospitality management education, tourism expertise, and digital communication skills, I offer clients a comprehensive, personalized approach - whether it’s through guest experience consulting, social media management, UGC production, or high-quality multilingual translations. My goal is always to create meaningful, lasting connections between brands and their audiences.

Steps for completing your project

After purchasing the project, send requirements so Sylwia can start the project.

Delivery time starts when Sylwia receives requirements from you.

Sylwia works on your project following the steps below.

Revisions may occur after the delivery date.

Set up the host account

Work raport

Review the work, release payment, and leave feedback to Sylwia.