You will get an Expert Customer Service Representative

Project details
Do you need an EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE that will help retain your customers, generate referrals, increase customer lifetime value, proactively address customer issues, strengthen customer culture, and streamline processes? If YES, then you need an EXPERT FRONTLINE REPRESENTATIVE like me that will ensure 100% customer satisfaction. quickly and effectively resolve customer issues.
➤ I will provide 24/7 PREMIUM CUSTOMER SUPPORT SERVICES:
✅ Customer Service Agent(E-mail and Live Chat)
✅ Social Media Engagement Agent
✅ Product listing ( Amazon and E-commerce)
✅ Customer exchange, refund, and tech support needs
✅ Keep an Excel record of bookings, orders, exchanges, and refunds.
➤ WHY ME?
✅ Years of Experience
✅ Quick Responses
✅ Quality Output
✅ Fluent in English and Project Understanding
✅ Affordable Price
➤ PLATFORMS I EXCEL IN:
✅ Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Gorgias, etc.)
✅ Chat Support (LiveAgent, Slack, Whatsapp, Gmail, Discord, etc.)
✅ Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
Your customer satisfaction is my top priority because when my clients are happy, I am happy.
Thank you,
➤ I will provide 24/7 PREMIUM CUSTOMER SUPPORT SERVICES:
✅ Customer Service Agent(E-mail and Live Chat)
✅ Social Media Engagement Agent
✅ Product listing ( Amazon and E-commerce)
✅ Customer exchange, refund, and tech support needs
✅ Keep an Excel record of bookings, orders, exchanges, and refunds.
➤ WHY ME?
✅ Years of Experience
✅ Quick Responses
✅ Quality Output
✅ Fluent in English and Project Understanding
✅ Affordable Price
➤ PLATFORMS I EXCEL IN:
✅ Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Gorgias, etc.)
✅ Chat Support (LiveAgent, Slack, Whatsapp, Gmail, Discord, etc.)
✅ Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
Your customer satisfaction is my top priority because when my clients are happy, I am happy.
Thank you,
Industry
Arts, Business, Consumer Goods, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Environmental, Financial Services/Banking, Games, Government & Public Sector, Health & Wellness, Hospitality & Tourism, Insurance, Kids & Family, Legal, Logistics & Supply Chain Management, Manufacturing, Media & Entertainment, Medical & Pharmaceutical, Music, News, Nonprofit, Real Estate, Retail & Wholesale, Society & Culture, Sports & Recreation, Technology & Internet, Transportation & AutomotivePlatform
Alibaba, Amazon, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$275
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 30 days |
Management Duration (Days) | 3 | 5 | 30 |
Inventory Management | - | - | |
Order Management | - | ||
Customer Assistance | |||
Payment Processing | |||
Product Offers & Promotions | - | - | |
Reporting |
About Ijeoma
Project Manager | AI Automation & CRM Integration | Zapier | HubSpot
Abuja, Nigeria - 6:29 am local time
In CRM management, I deliver systems your team will actually use. I have driven a 29% increase in gross merchandise value designing and implementing HubSpot CRM systems, building Zapier automations that eliminate manual work, and creating real-time dashboards that give your leadership team instant visibility into every deal and customer interaction. I do not just build CRM systems. I build ones that stick, get adopted, and generate measurable revenue from the first month of use.
In project management, I have achieved a 97% on-time delivery rate directing cross-functional teams of up to 15 professionals using Agile and Scrum methodologies. I have managed budgets of up to $900,000 and consistently delivered 20% under budget with zero project failures. What sets me apart is not just delivering on time. It is that I bring the structure, communication, and accountability that stops projects from derailing in the first place.
In lead generation, I have scaled active pipelines by 47% within three quarters using Apollo for targeted prospecting and outreach. I identify, qualify, and convert your ideal prospects into paying clients through systems built for consistency, not bursts, so your sales team always has a full pipeline, your revenue compounds month over month, and your business never has to depend on referrals alone.
My toolkit is built for results. HubSpot CRM, Freshdesk, Apollo, and Zapier power my CRM and lead generation work. Jira, Asana, ClickUp, Monday, Notion, and Trello drive my project management delivery. Google Analytics, Tableau, Power BI, SQL, and Python turn your data into decisions that move your business forward. I hold a Google Data Analytics Certification and a HubSpot CRM Certification, and I bring the same rigor that delivered results for e-commerce and SaaS teams into every engagement I take on.
I believe that great work is not just about skill. It is about ownership, clear communication, and relentless follow-through. I am responsive, deadline driven, and will proactively keep you informed so you are never left wondering about progress. I am ready to start immediately. Send me an invite today and let us build something that actually works.
Steps for completing your project
After purchasing the project, send requirements so Ijeoma can start the project.
Delivery time starts when Ijeoma receives requirements from you.
Ijeoma works on your project following the steps below.
Revisions may occur after the delivery date.
Go through the job description and carry it out effectively .
