You will get an Expert Customer Service Representative
Project details
Looking to elevate your customer service experience? I offer professional and reliable customer service solutions tailored to your business needs. Start with a Startup plan designed to showcase my expertise and build long-term relationships.
I specialize in:
✅ Email, chat, and call support.
✅ Resolving customer inquiries efficiently.
✅ CRM tools and ticket management.
Let's collaborate to enhance your customer satisfaction levels.
I specialize in:
✅ Email, chat, and call support.
✅ Resolving customer inquiries efficiently.
✅ CRM tools and ticket management.
Let's collaborate to enhance your customer satisfaction levels.
Purpose
PersonalIndustry
Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Environmental, Events Planning, Financial Services, Food & Beverage, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Media & Entertainment, Music, Nonprofit, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$20
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Outbound Calls | 5 | 15 | 30 |
Number of Email Sends | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | |||
Lead List |
Frequently asked questions
About Wahab
Dispatch & Operations Specialist | Limo | Logistics Service Business
Lahore, Pakistan - 1:11 pm local time
I'm a Dispatch & Operations Specialist with 13+ years of direct experience supporting US, UK, and Australian clients. I've spent over a decade handling the exact problems that keep service business owners up at night: missed pickups, slow customer response times, CRM chaos, and teams that don't function without constant oversight.
What I do for clients:
• Dispatch coordination — managing driver assignments, scheduling, and live booking changes
• Customer support — calls, chat, and email handled professionally at US/UK service standards
• CRM management — Oracle CRM, Zendesk, Google Workspace, Intercom, Calendly
• Team supervision — training, SLAs, quality monitoring, and weekly reporting
• Process documentation — SOPs, escalation workflows, onboarding guides
The difference between me and a standard VA:
Most virtual assistants learn from YouTube. I learned from 13+ years of doing this work live, under pressure, for real international clients who expected results. I know what a limo operation looks like at 2am when a driver doesn't show. I know how to handle a frustrated customer professionally while simultaneously reassigning a booking. That's not a skill you pick up in a course — it's experience.
Availability: I work US daytime and evening hours and am available for full-time (40hr/week) engagements.
If your operation needs someone who can run it — not just assist with it — send me a message. I'm happy to start with a 15-minute call to learn about your setup.
Steps for completing your project
After purchasing the project, send requirements so Wahab can start the project.
Delivery time starts when Wahab receives requirements from you.
Wahab works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation
Once the project is started, I’ll schedule a brief discussion to understand your specific needs and goals. This includes gathering details about your business, target audience, and customer service tasks.
Task Setup
Set up the tools and platforms needed for the tasks (e.g., email, CRM, call systems). If required, access credentials or guest accounts will be configured.