You will get an Expert Cutomer Support / Service Specialist
Project details
ā š+ šššš«š¬ šš±š©šš«š¢šš§šš š¢š§ ššš«š¤šš ššš¬ššš«šš”šš«
ā š+ šššš«š¬ šš±š©šš«š¢šš§šš š¢š§ šš®š¬ššØš¦šš« šš®š©š©šØš«š
Currently i am a Market Researcher at Henan Flourishing Energy Saving Co., Ltd , Zhengzhou,
China.
As a seasoned market researcher 5+ years of experience and 4+ years of experience in the field of Customer Care / Customer Support. For the first two years I worked locally with a number of outsourcing call centers. While working for these call centers, providing top-notch support to clients across various industries. I thrive on solving problems, exceeding customer expectations, and ensuring satisfaction with every interaction.
I specialize in Market Research, Customer support, Digital Marketing, Email Marketing etc.
What always remains consistent is my approach: listening deeply to you, the client, and understanding your problem that needs solving.
I am committed to delivering high-quality work that exceeds your expectations. Your success is my priority, and I thrive on challenges that push the boundaries of innovation.
š Let's Build Something Extraordinary Together! I am always available.
ā š+ šššš«š¬ šš±š©šš«š¢šš§šš š¢š§ šš®š¬ššØš¦šš« šš®š©š©šØš«š
Currently i am a Market Researcher at Henan Flourishing Energy Saving Co., Ltd , Zhengzhou,
China.
As a seasoned market researcher 5+ years of experience and 4+ years of experience in the field of Customer Care / Customer Support. For the first two years I worked locally with a number of outsourcing call centers. While working for these call centers, providing top-notch support to clients across various industries. I thrive on solving problems, exceeding customer expectations, and ensuring satisfaction with every interaction.
I specialize in Market Research, Customer support, Digital Marketing, Email Marketing etc.
What always remains consistent is my approach: listening deeply to you, the client, and understanding your problem that needs solving.
I am committed to delivering high-quality work that exceeds your expectations. Your success is my priority, and I thrive on challenges that push the boundaries of innovation.
š Let's Build Something Extraordinary Together! I am always available.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$150
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 7 days |
Number of Hours of Work | 1 | 30 | 38 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$6
Available for hourly project
(+ 1 Day)
+$15
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JW
JR W.
Jan 5, 2026
Working with marketing creatives
Gazi and his team was fantastic. Very good communication and great at Facebook Ads!
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About Gazi Mohammad
Market Researcher, Customer Support Specialist, Digital Market Analyst
94%
Job Success
Zhengzhou, ChinaĀ - 9:12 pm local time
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ā More than šš±š¬š¬+ ššØš®š«š¬ worked
Currently i am a Market Researcher at Henan Flourishing Energy Saving Co., Ltd , Zhengzhou,
China.
As a seasoned market researcher 5+ years of experience and 4+ years of experience in the field of Customer Care / Customer Support. For the first two years I worked locally with a number of outsourcing call centers. While working for these call centers, I provided top-notch customer support to inbound and outbound customers.
I specialize in Market Research, Customer support, product Sourcing, Digital Marketing, Email Marketing etc.
What always remains consistent is my approach: listening deeply to you, the client, and understanding your problem that needs solving.
Maybe you have a great product or idea but aren't sure how to bring it to market. Or you're sat on a goldmine of customer data but don't know how to unlock its growth potential. Perhaps you feel that your current branding isn't truly reflecting your vision and speaking to your audience. Or you have marketing ideas but need manpower, processes, or training to implement them.
However big or small the challenge, I love digging into complex problems with clients and creating bespoke, thoughtful solutions that meet their goals.
šŖ Strengths:
Market research, marketing and brand strategy, data analysis, content marketing strategy, pitch and presentation development, writing and editing, process development and implementation, Data Analysis, Data Science, Digital Marketing, Email Marketing. Data Entry, Web Research etc
š ļø Software Areas I am excellent in :
ā Survey and Analytics Tools:
Qualtrics,Google Analytics, SEMrush
ā Programming and Analytics :
Python, R, Machine Learning (TensorFlow and PyTorch, Scikit- learn ) , Deep Neural Network, Apache Hadoop, Google BigQuery, Google AutoML, Keras, NumPy, OpenCV ,
ā Digital Marketing :
Yoast SEO,Ahrefs,Hootsuite, Facebook Ads Manage, Yoast SEO, Hootsuite, Facebook Ads Manage, Mailchimp, HubSpot, Instagram, Linkedin, Marketing Cloud
š¤ Why Choose Me?
I firmly believe that one of the most important skills in Customer Service and in any profession is the idea behind respect and treating others the way you would like to be treated. The ability to stay genuine and show clients that they really matter to your business can make a whole world of a difference in their customer experience.
š Market Research Expertise: I bring a wealth of experience in market research, helping clients gain valuable insights into their target audience, competitors, and industry trends.
š§ Email Marketing Maven: Transform your email campaigns with my expertise in creating and implementing effective email marketing strategies. I can help you build and nurture meaningful connections with your audience.
š Digital Marketing Pro: Leverage my digital marketing skills to enhance your online presence and drive measurable results. I am well-versed in SEO, SEM, social media marketing, and content strategy, ensuring a comprehensive and effective digital marketing approach.
š ļø What I Offer:
ā Customer Support
ā Customer Acquisition
ā Customer Success
ā Email, Phone and Chat Support
ā Providing outstanding service and support to surpass all expectations
ā Order processing, tracking and fulfilment
ā People Management
ā Establishing lasting customer relationships
ā Customer onboarding
ā Executive Support
ā Market research Strategy
ā Comprehensive Market Research
ā Consumer Behavior Analysis
ā Data Analysis and Visualization
ā Email Campaign Strategy
ā Digital Marketing Planning
ā General Web Research | Medical Information/Product Research | Patent Research
ā Document Summarization
ā Web Scraping (using apps | manual)
ā Email list creation Contact details gathering for business
ā Data Input | Database Building | Data Management
ā Virtual Assistant
ā Appointment Setting
ā Shopify (Product entry, Order fulfillment, and maintenance)
ā Supplier coordination
ā Dropshipping
I have several years of experience working with the below customer service tools and CRMS:
šZendesk
šRingcentral
šSalesforce
šGoogle Apps
šHelpsout
šHubspot
šGorgias
šJira
šOlark Chat
šTalkdesk
šRingcentral
šZopim
šTrello
šShopify
šSalesforce
šSlack
š Client Satisfaction Guaranteed:
I am committed to delivering high-quality work that exceeds your expectations. Your success is my priority, and I thrive on challenges that push the boundaries of innovation.
I'm passionate about partnering with businesses to unlock their full potential. Let's collaborate to gain a competitive edge, optimize your marketing efforts, and achieve your growth goals.
Ready to take your projects to the next level? Let's chat!
Steps for completing your project
After purchasing the project, send requirements so Gazi Mohammad can start the project.
Delivery time starts when Gazi Mohammad receives requirements from you.
Gazi Mohammad works on your project following the steps below.
Revisions may occur after the delivery date.
Customer Support Service specialist
ā5+ Years Experience in Market researcher ā 4+ Years Experience in Customer Support ā Top Rated Freelancer As a seasoned market researcher 5+ years of experience and 4+ years of experience in the field of Customer Care / Customer Support.