You will get an expert in Customer Service, Marketing and Sales
Project details
With more than 15 years in customer service, marketing and sales I can help start-up, e-commerce and Small-Medium companies to implement customer service departments, bots, automation and AI. From one classic channel to omnichannel, from Human interaction to AI.
Target Country
Worldwide, France, ItalyWhat's included
| Service Tiers |
Starter
$150
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 5 days | 12 days | 15 days |
General Project Consulting | |||
Define Project Goals | |||
Define Deliverables & KPIs | - | ||
Establish Schedule & Milestones | - | ||
Risk Management | - | - | |
Resource Management | - | - | |
Budget Management | - | - | |
Project Reports | - | ||
Project Diagrams Provided |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$100
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About Fabrizio
Customer Service Manager | Sales & Marketing | Coaching & Leadership
100%
Job Success
Mazara del Vallo, Italy - 4:23 am local time
Operations manager with +10 years' of experience in Customer service, Sales, Marketing and similar departments. I identify the needs, vision and mission of the company and find solutions to achieve the company's target. CSAT and CX remain my main focus, my leadership skills are totally dedicated to the team. Working hard to achieve the targets. My motto: Think out of the box!
Partners Portfolio:
Shell Italia
Shell Poland
Terracycle
GSA- Business Development
ITMA - Textile & Garment Technology Exhibition
Keyence
Noventum
IDS - International Dance Supplies
Skycop
GKFX.com
Kenwood
Olimpic Games Tourin 2006
Instacoins
Red Acre
We Wow - Luxury E-commerce
...And many others!
Happy to help clients in customer service implementation, Knowledge base, FAQ, Chat and Chat Bot. Build your customer service from scratch to high-level customer service omnichannel service and customer satisfaction.
***Freshdesk Expert Certified***
Steps for completing your project
After purchasing the project, send requirements so Fabrizio can start the project.
Delivery time starts when Fabrizio receives requirements from you.
Fabrizio works on your project following the steps below.
Revisions may occur after the delivery date.
Information and Goals
- Receive the information and goals from the client - Prepare the implementation - Customer Service tools implemented