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You will get an expert multi-channel customer support via email, live chat, and phone
Project details
I’m a customer support specialist with 4 years of experience across the gaming, insurance, and healthcare industries. I specialize in handling high volumes of inquiries through email, chat, and phone while maintaining high satisfaction scores.
I’m highly proficient in tools like Zendesk, Microsoft Dynamics, Google Sheets and Jira, and I pride myself on being able to jump into fast-paced environments to resolve complex issues quickly. If you’re looking for someone who is empathetic, professional, and reliable, I’m ready to help you improve your customer journey.
I’m highly proficient in tools like Zendesk, Microsoft Dynamics, Google Sheets and Jira, and I pride myself on being able to jump into fast-paced environments to resolve complex issues quickly. If you’re looking for someone who is empathetic, professional, and reliable, I’m ready to help you improve your customer journey.
Purpose
BusinessIndustry
Gaming, Medical & Pharmaceutical, WellnessLanguage
EnglishWhat's included $40
These options are included with the project scope.
$40
- Delivery Time 2 days
- Number of Hours of Work 5
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5Frequently asked questions
About Ma. Christina
Go-Getter Healthcare Virtual Assistant | Customer Service Pro
Davao, Philippines - 7:00 am local time
Hire me as your General Admin Virtual Assistant to do the time-consuming tasks that you can give to your assistant, so you can focus entirely on patient care. My goal is giving you the FLEXIBILITY to prioritize your practice and to spend more time what matters the most-- FAMILY.
Steps for completing your project
After purchasing the project, send requirements so Ma. Christina can start the project.
Delivery time starts when Ma. Christina receives requirements from you.
Ma. Christina works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Access:
We’ll go over your current workflow and you’ll provide access to your ticketing or CRM system.
Support Implementation:
I’ll begin handling your customer inquiries via email, chat, or phone, ensuring every case is resolved accurately.