You will get an outstanding bilingual customer service rep, team leader and manager.
Project details
You will have a very commited person that can work as a:
• Bilingual Virtual assitant
• Bilingual customer service representative.
• Bilingual team leader.
• Bilingual manager with experience in the call center industry.
I speak English and Spanish.
I have a lot of experience in the customer service area, in different roles.
If you need to contact customers, providers and you would like to have someone very polite and professional, it seems that you are looking for me.
I also have good skills when it comes to excel, word, outlook canvas etc.
A lot of experience as a team leader and as a manager, meaning that i really have people skills.
Experience with report analisys and action plan creation.
Great at follow up.
Easy to coach and approach.
• Bilingual Virtual assitant
• Bilingual customer service representative.
• Bilingual team leader.
• Bilingual manager with experience in the call center industry.
I speak English and Spanish.
I have a lot of experience in the customer service area, in different roles.
If you need to contact customers, providers and you would like to have someone very polite and professional, it seems that you are looking for me.
I also have good skills when it comes to excel, word, outlook canvas etc.
A lot of experience as a team leader and as a manager, meaning that i really have people skills.
Experience with report analisys and action plan creation.
Great at follow up.
Easy to coach and approach.
Purpose
PersonalIndustry
Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$2,400
|
Standard
$3,120
|
Advanced
$3,840
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 240 | 240 | 240 |
Scriptwriting | - | ||
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
About Felipe
Customer Service, Bilingual, Team Leader, Travel Agent , Manager
Bogota, Colombia - 11:23 am local time
- Great computer skills, Excel, Word, Outlook, Power point, Canvas.
- Bilingual (English and Spanish).
- Team leader never a boss.
- People skills.
- Great providing coaching and following up to achieve results.
- Familiarized with the travel industry.
- Great experience with plane tickets as I'm a travel agent.
- familiarized with worldspan, farelogix, sabre.
- Very polite and respectful, self-sufficient, coachable, easy going.
Steps for completing your project
After purchasing the project, send requirements so Felipe can start the project.
Delivery time starts when Felipe receives requirements from you.
Felipe works on your project following the steps below.
Revisions may occur after the delivery date.
Get to know meeting, goal settings and general overview
* A meeting with you in which we get to know each other. * Communication channels * Review goals and expectations. * Questions
Weekly meetings
* Meeting to share the progress of the project. * To received feedback about the progress from you. * Share challenges and how to get them resolved. * Questions if there are.