You will get inbox zero & email management setup
Project details
Turn your inbox into a retention tool with professional, people-centered support.
Are you losing potential clients or frustrating current customers because you can't reply to emails fast enough? In business, an unanswered message is a missed opportunity. Let me take the weight off your shoulders.
I will provide elite, high-quality, and empathetic customer support via email or live chat. My goal is to protect your brand's reputation, resolve inquiries swiftly, and ensure your customers always feel valued, heard, and satisfied.
What I can handle for your business during this project:
• Ticket & Email Management: Managing platforms like Slack, Zoom, WhatsApp, or standard inboxes (Outlook/Gmail).
• Inquiry Resolution: Handling order tracking, refund policies, booking adjustments, product FAQs, and basic troubleshooting.
• SOP & Template Creation: Building a library of canned responses/macros so future tickets are answered with consistent quality.
• Escalation Management: Filtering and tagging complex issues so your internal team only reviews what truly needs specialized attention.
Are you losing potential clients or frustrating current customers because you can't reply to emails fast enough? In business, an unanswered message is a missed opportunity. Let me take the weight off your shoulders.
I will provide elite, high-quality, and empathetic customer support via email or live chat. My goal is to protect your brand's reputation, resolve inquiries swiftly, and ensure your customers always feel valued, heard, and satisfied.
What I can handle for your business during this project:
• Ticket & Email Management: Managing platforms like Slack, Zoom, WhatsApp, or standard inboxes (Outlook/Gmail).
• Inquiry Resolution: Handling order tracking, refund policies, booking adjustments, product FAQs, and basic troubleshooting.
• SOP & Template Creation: Building a library of canned responses/macros so future tickets are answered with consistent quality.
• Escalation Management: Filtering and tagging complex issues so your internal team only reviews what truly needs specialized attention.
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingWhat's included
| Service Tiers |
Starter
$40
|
Standard
$90
|
Advanced
$130
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Hours of Work | 4 | 10 | 15 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Summary Report
+$15
Social Media Replies
+$10Frequently asked questions
About Angie
High-Level Executive Assistant | Admin & Project Management Partner
Bogota, Colombia - 8:05 pm local time
Hi, I'm Angie! 👋
I am a High-Level Executive Assistant and Administrative Partner with a passion for bringing structure, calm, and seamless efficiency to the professional lives of busy leaders. More than just completing tasks, I proactively anticipate your needs and manage your operations like clockwork behind the scenes.
💼 How I Can Help You Win Back Your Time & Peace of Mind:
- Executive & Administrative Support: Elite management of complex calendars (across time zones), inbox zero strategy, professional email communication, travel planning, and document organization.
- Project & Systems Management: Bringing structure to your goals by setting up and managing workflows in Notion, Microsoft Planner, or Asana. I keep teams accountable and projects on track.
- People-Centered Customer Support: High-quality email and chat support ensuring every client interaction protects and enhances your brand reputation.
🛠️ Tech Stack & Advanced Tool Proficiency:
- Operations & Productivity: Microsoft 365, Notion, Asana, Google Workspace, and more.
- Communication & Support: Zoom, Slack, Discord.
- Efficiency: Advanced utilization of AI tools (ChatGPT, Gemini) to streamline tasks and maximize output.
✨ Why Work With Me?
- Strategic Partner, Not Micro-Managed Staff: I take ownership of processes, working independently to solve problems and optimize workflows from day one.
- Results-Driven & Professional: My ultimate goal is to make your professional life completely stress-free, delivering high-quality, reliable results consistently.
Ready to streamline your operations, win back your focus, and finally clear your desk?
📩 Let's connect!
Steps for completing your project
After purchasing the project, send requirements so Angie can start the project.
Delivery time starts when Angie receives requirements from you.
Angie works on your project following the steps below.
Revisions may occur after the delivery date.
Access & Knowledge Base Gathering
Once you book the project, you will grant temporary or secure access to your support platform or inbox. You’ll also share any existing FAQ documents, refund policies, or brand voice guidelines to ensure my tone matches your business perfectly.
Scripting & FAQ Alignment
I will review your most common customer inquiries and draft/review custom response templates (canned responses) for your approval. This ensures we are completely aligned on how to handle different scenarios before going live.