You will get an overview of your Customer support's opportunities for improvement
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Top Rated
Project details
You will receive a summary of your areas for development within your customer care department. Employee satisfaction and engagement will increase, which will be good for your company in the long run. Happy employees equal happy customers.
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$35
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 3 | 6 | 12 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Process Flowcharts
(+ 3 Days)
+$30
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About Joshua Brent
Customer Support Team Lead | E-commerce Operations | Virtual Assistant
100%
Job Success
General Trias, Philippines - 4:14 pm local time
I help e-commerce businesses improve customer satisfaction, reduce response times, and streamline support operations.
My experience includes:
Managing customer support teams
Email, chat, and ticket support
Order tracking and dispute resolution
Shopify and e-commerce operations
Process improvement and SOP creation
Training and quality assurance
If you're looking for someone who can manage support operations while maintaining an excellent customer experience, I'd be happy to discuss your project.
Steps for completing your project
After purchasing the project, send requirements so Joshua Brent can start the project.
Delivery time starts when Joshua Brent receives requirements from you.
Joshua Brent works on your project following the steps below.
Revisions may occur after the delivery date.
Review
Reviewal of your process documents, company policy, employee satisfaction and engagement.
Delivery
Provide a summary of recommendations for improvement in your Customer care department.