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You will get Analytical Customer Care Support Professional to retain your customers.

Tunde O.Status: Offline
Tunde O.
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Let a pro handle the details

Buy Other Admin & Customer Support services from Tunde, priced and ready to go.
Tunde O.Status: Offline
Tunde O.
Preview imagePreview imagePreview imagePreview imagePreview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Tunde, priced and ready to go.

Project details

With over 5 years of working in roles that required interacting and engaging with people from diverse ways of life via different communication channels, one pertinent thing is that I have always provided values for their times. I not only answer customers' inquiries and resolve their complaints, but I go the extra mile to ensure their satisfaction, leaving them with an exhilarating customer care experience that keeps them coming back for more. I follow up with customers' requests and ensure feedback is properly documented for accurate review and reporting.

These and many more customer-oriented approaches I will be bringing to your project.

I am capable of leveraging the following to ensure all-round customer support:
✅ eCommerce Stores for product listing (Shopify)
✅ Ticket Support Systems (Freshdesk, Helpdesk)
✅ Live Chat Support (Freshchat, WhatsApp, Gmail)
✅ Social Media (Hootsuite, Facebook, Twitter, Instagram, LinkedIn)
✅G-Suites (Google Sheets, Google Form, Google Drives, Google My Business)

Let's get started!
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, Other
What's included
Service Tiers Starter
$75
Standard
$125
Advanced
$200
Delivery Time 7 days 15 days 30 days
Number of Revisions
59Unlimited

Frequently asked questions

Tunde O.Status: Offline

About Tunde

Tunde O.Status: Offline
Virtual Assistant | Customer Support | Sales | Chat Support Specialist
Lagos, Nigeria - 1:41 am local time
A dedicated customer support specialist and virtual assistant with a strong background in optimizing customer experiences and streamlining business operations. Known for delivering top-notch customer support through efficient CRM management, data-driven insights, and robust communication skills, I am adept at solving complex problems, enhancing customer satisfaction (CSAT), and driving measurable improvements in key performance indicators (KPIs). A digitally proficient professional with a proven track record of exceeding targets and elevating client experiences in both remote and hybrid environments.

As a seasoned customer experience specialist with over 3 years of dedicated service, I bring a unique blend of technical expertise and domain knowledge to the virtual assistant and customer care service sectors. My journey, marked by a relentless focus on optimizing customer interactions, has equipped me with the skills to deliver unparalleled support across diverse channels.

At NowNow, I honed my ability to manage complex customer queries, streamline support processes, and implement automation tools that enhance efficiency. My proficiency in CRM systems, coupled with a deep understanding of customer behavior, allows me to initiate solutions that resolve issues and anticipate and prevent future concerns.

I thrive in fast-paced environments where attention to detail and the ability to multitask are crucial. My technical acumen in handling AI-driven support tools and a strong foundation in process optimization have consistently resulted in reduced response times and higher customer satisfaction rates.

Some of my key achievements include:
- Increased customer satisfaction by 20% within one month through the implementation of a new CRM system that optimized response times.
- Streamlined support operations leading to a 15% reduction in ticket resolution time by automating routine tasks.
- Enhanced client retention by developing personalized support strategies tailored to individual customer needs.

In an era where customer expectations are higher than ever, I am committed to delivering top-notch virtual assistance that meets and exceeds expectations. I am eager to bring my expertise to a forward-thinking organization that values innovation and customer-centric solutions.

Let's connect if you’re looking forward to transforming your customer service operations into a competitive advantage. Reach out today—let's turn challenges into opportunities for growth.

Regards.

Steps for completing your project

After purchasing the project, send requirements so Tunde can start the project.

Delivery time starts when Tunde receives requirements from you.

Tunde works on your project following the steps below.

Revisions may occur after the delivery date.

Brief me on the project duration and provide the work tools (software).

Kindly let me know the kind of tools you prefer for the project and grant me access to them. (login details where applicable)

Bring me up on the processes.

Give an update on the processes involved in implementing the project

Review the work, release payment, and leave feedback to Tunde.