You will get and be your bilingual virtual assistant/customer support specialist (EN/ES)
Project details
Do you need a reliable virtual assistant who can handle customer inquiries, email follow-ups, and admin tasks in both English and Spanish?
I’m Laura, a bilingual professional with 6+ years of experience in international customer service (Amazon, Norwegian Cruise Line) and virtual support.
I can help you with:
✅ Answering customer emails or chat inquiries
✅ Inbox management (Gmail, Outlook, shared inboxes)
✅ CRM updates (HubSpot, Salesforce)
✅ Booking appointments and calendar organization
✅ Data entry, basic reports, and file organization
I’m friendly, detail-oriented, and available for remote work across time zones.
I’m Laura, a bilingual professional with 6+ years of experience in international customer service (Amazon, Norwegian Cruise Line) and virtual support.
I can help you with:
✅ Answering customer emails or chat inquiries
✅ Inbox management (Gmail, Outlook, shared inboxes)
✅ CRM updates (HubSpot, Salesforce)
✅ Booking appointments and calendar organization
✅ Data entry, basic reports, and file organization
I’m friendly, detail-oriented, and available for remote work across time zones.
Purpose
PersonalIndustry
Animals & Pets, Arts & Design, Audio Services, Beauty & Cosmetics, Data Analytics, Ecommerce, Engineering, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Medical & Pharmaceutical, Music, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video ServicesLanguage
EnglishWhat's included $45
These options are included with the project scope.
$45
- Delivery Time 2 days
- Number of Hours of Work 5
- Summary Report
- Email Support
- Live Chat Support
About Laura Vanessa
Guest services | Virtual Assistant | Bookkeeping|
Bogota, Colombia - 10:14 am local time
With experience in customer service and bookkeeping (QuickBooks Online), I’m detail-oriented, proactive, and focused on solving problems before they grow.
✅ Customer support (chat, email, and phone – English/Spanish)
✅ QuickBooks: bank reconciliation, transaction categorization, monthly reports
✅ E-commerce support: order tracking, returns, product descriptions
✅ Tools: Excel, Google Workspace, Trello, Slack, Canva, Shopify
Let’s work together to make your operations smoother and your customers happier!
Steps for completing your project
After purchasing the project, send requirements so Laura Vanessa can start the project.
Delivery time starts when Laura Vanessa receives requirements from you.
Laura Vanessa works on your project following the steps below.
Revisions may occur after the delivery date.
Client check the project and give us the feedback .