You will get Remote Customer Support via Chat and Email
Project details
I provide reliable and professional remote customer support, focused on clear communication, fast response times, and customer satisfaction. I help businesses manage customer inquiries efficiently through chat and email.
I work in an organized and solution-oriented way, adapting to each client’s needs. This service is ideal for small businesses, entrepreneurs, and online stores looking to improve their customer experience and daily operations.
I work in an organized and solution-oriented way, adapting to each client’s needs. This service is ideal for small businesses, entrepreneurs, and online stores looking to improve their customer experience and daily operations.
Industry
Construction, Energy, Engineering, Manufacturing & Storage, Marketing & Advertising, Medical & Pharmaceutical, Nonprofit, Software, WellnessLanguage
SpanishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$15
|
Advanced
$25
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 2 | 4 | 6 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
About Leonardo
Customer Support Specialist | Chat & Email Support | Virtual Assistant
Portoviejo, Ecuador - 10:27 am local time
I help businesses manage customer inquiries, respond to messages via chat and email, handle data entry tasks, and provide organized administrative support. I focus on clear communication, fast response times, and customer satisfaction.
I am comfortable working with remote teams, following instructions carefully, and managing tasks independently. I adapt quickly to new tools and workflows, and I always aim to deliver accurate and timely results.
My goal is to help clients save time, improve customer experience, and keep daily operations running smoothly. I am committed, responsible, and ready to support your business needs.
Steps for completing your project
After purchasing the project, send requirements so Leonardo can start the project.
Delivery time starts when Leonardo receives requirements from you.
Leonardo works on your project following the steps below.
Revisions may occur after the delivery date.
Revisión inicial
Reviso la información proporcionada por el cliente, los canales de atención y las instrucciones del servicio.
Inicio del soporte
Comienzo la atención al cliente por chat o correo electrónico, respondiendo consultas y dando seguimiento a los casos.