You will get Audit customer calls to identify revenue leaks and increase bookings.
Project details
I will perform a professional call audit to identify revenue leaks, improve customer experience, and increase your booking conversions.
Many businesses lose customers within the first seconds of a call due to tone, communication gaps, or missed opportunities. I analyze real customer interactions to uncover exactly where these issues occur---and how to fix them.
This service provides clear, structured insights to help you improve call performance, build trust, and convert more inquiries into paying customers.
Many businesses lose customers within the first seconds of a call due to tone, communication gaps, or missed opportunities. I analyze real customer interactions to uncover exactly where these issues occur---and how to fix them.
This service provides clear, structured insights to help you improve call performance, build trust, and convert more inquiries into paying customers.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Marketing & Advertising, Medical & PharmaceuticalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$110
|
Advanced
$180
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 4 days |
Number of Hours of Work | 2 | 3 | 4 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $40
Additional Hour of Work
+$30
Additional Call Review
+$30Frequently asked questions
About Janisa J
Call Quality Analyst | Customer Experience & Intake Optimization
Monroe, United States - 10:59 am local time
"I analyze real customer calls to identify exactly where revenue is being lost-- often within the first 30 seconds of the conversation".
In my audits, I uncover:
.- Intake errors that reduce trust.
.- Robotic or rushed communication.
.- Missed booking and up -sell opportunities.
.- Weak call operations that impact conversion.
I conduct structured call quality evaluations focused on tone, communication flow, and booking efficiency—turning insights into measurable improvements.
Steps for completing your project
After purchasing the project, send requirements so Janisa J can start the project.
Delivery time starts when Janisa J receives requirements from you.
Janisa J works on your project following the steps below.
Revisions may occur after the delivery date.
Call Review. & Analysis.
I carefully review your call recordings to evaluate tone, communication, and customer experience.
Identify Gaps & Opportunities
I identify missed opportunities, communication gaps and aread impacting conversions.