You will get awesome customer support for your customers.
Project details
I only bid on jobs I know that I am qualified to do. Therefore, I can always guarantee high-quality service.
I have worked full-time for a local bank in Dubai in different roles from Customer services, sales to Relationship management for elite customers for 7 years.
Key Skills:
✅ Customer support via phone calls, emails and chats.
✅ Customer retention
✅ Disputes management
In addition to exceptional computer skills.
✅ Zendesk
✅ Asana
✅ Shopify
✅ Infusionsoft
✅ MS-office (MsWord, MsExcel, PowerPoint)
✅ Google Documents, Google Sheets and Google Classroom
✅ Zoom
I have worked full-time for a local bank in Dubai in different roles from Customer services, sales to Relationship management for elite customers for 7 years.
Key Skills:
✅ Customer support via phone calls, emails and chats.
✅ Customer retention
✅ Disputes management
In addition to exceptional computer skills.
✅ Zendesk
✅ Asana
✅ Shopify
✅ Infusionsoft
✅ MS-office (MsWord, MsExcel, PowerPoint)
✅ Google Documents, Google Sheets and Google Classroom
✅ Zoom
Purpose
PersonalIndustry
Financial ServicesLanguage
EnglishWhat's included
| Service Tiers |
Starter
$800
|
Standard
$1,000
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 160 | 180 | 200 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Muhammad
Customer service specialist
Dubai, United Arab Emirates - 3:19 am local time
I only accept jobs I know that I excel at. Therefore, I can always guarantee high-quality service.
Key Skills:
✅ Customer support via phone calls, emails, and chats.
✅ Customer retention
✅ Disputes management
✅ Credit risk analysis
✅ Credit assessment
In addition to exceptional computer skills.
✅ Zendesk
✅ Asana
✅ Shopify
✅ Infusionsoft
✅ MS-office (MsWord, MsExcel, PowerPoint)
✅ Google Documents, Google Sheets and Google Classroom
✅ Jira
✅ Stripe
✅ Intercom
I have experience providing support via Zendesk talk, chat and tickets. I am available to work during EST, PST, CST business hours and graveyard shifts too.
Thank you for spending time reading my profile.
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Interview
I am available for interview during EST business hours.