You will get Customer Service Expert For Calls, Emails, Chats and Social Media
Project details
Customer Service Expert with 7+ years of proven expertise in providing exceptional customer service through call, email and chat. My extensive background includes working in ecommerce, education, telecom, insurance and finance. My work includes managing customers across the globe(Mainly USA, UK and Australia, Canada and India).
Expert and well versed in CRM, Shopify, Zendesk, Gorgias, Air call, Shipstation, Etc.
You'll love working with me as I take ownership of the work I do, I always live up to my clients expectation.
Being disciplined, punctual with my work, flexibility in working hours, attentional to detail, analytical skills, quick learning, multitasking are some of my qualities.
Expert and well versed in CRM, Shopify, Zendesk, Gorgias, Air call, Shipstation, Etc.
You'll love working with me as I take ownership of the work I do, I always live up to my clients expectation.
Being disciplined, punctual with my work, flexibility in working hours, attentional to detail, analytical skills, quick learning, multitasking are some of my qualities.
Purpose
BusinessIndustry
Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$70
|
Standard
$320
|
Advanced
$1,299
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 22 days |
Number of Hours of Work | 8 | 40 | 160 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
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Additional Hour of Work
+$9Frequently asked questions
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PA
Praveen A.
Jan 15, 2026
Dispatcher for a startup company in Toronto
EO
Enoch O.
Feb 12, 2025
Customer Service Agent
About Dhanesh
Customer Support Specialist | E-commerce Support | Admin Support
100%
Job Success
Gurgaon, India - 3:33 pm local time
I'm a Customer Service Specialist, E-commerce Business Administrator, and Influencer Marketing Manager with over 7 years of hands-on experience delivering top-notch support and operational excellence.
I’ve worked with global e-commerce brands, handling everything from customer communication (calls, emails, chats and social media) to backend operations and logistics. On the influencer side, I’ve successfully secured and managed 1,000+ influencers across niches like food, fitness, travel, and lifestyle—handling outreach, negotiation, and content coordination from start to finish.
✅ How I Can Support Your Business:
🧑🏻💻 Virtual Assistance
🧑🏻💻 Customer Service (Phone, Email & Chat)
🧑🏻💻 E-commerce Store Management & Support
🧑🏻💻 Influencer Marketing (Outreach, Negotiation, Follow-ups, Campaign Tracking)
🧑🏻💻 Logistics & Supply Chain Coordination
🧑🏻💻 Data Entry & Reporting
🧑🏻💻 Online Research & Admin Tasks
I’m a fast learner, detail-oriented, and solution-driven professional with strong technical and communication skills. Whether you're a startup or an established brand, I'm here to help streamline your operations and support your growth.
Let’s team up and take your business to the next level! Looking forward to working with you. 🙌
Steps for completing your project
After purchasing the project, send requirements so Dhanesh can start the project.
Delivery time starts when Dhanesh receives requirements from you.
Dhanesh works on your project following the steps below.
Revisions may occur after the delivery date.
As required by client