You will get Shopify Booking App Customer Support | Chat & Email
Project details
Running a Shopify store with a booking system requires careful customer handling. Even small scheduling issues can create confusion for customers.
I provide focused customer support for Shopify booking apps like Cowlender and Easy Appointment Booking. I handle booking confirmations, rescheduling, cancellations, and time slot issues with clear and calm communication.
I am new on Upwork but well trained in customer service and booking workflows. I am available full-time and ready to support your store professionally.
I focus only on booking-related support to ensure quality and consistency.
I provide focused customer support for Shopify booking apps like Cowlender and Easy Appointment Booking. I handle booking confirmations, rescheduling, cancellations, and time slot issues with clear and calm communication.
I am new on Upwork but well trained in customer service and booking workflows. I am available full-time and ready to support your store professionally.
I focus only on booking-related support to ensure quality and consistency.
Industry
Business, Ecommerce, Technology & InternetPlatform
ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$500
|
Advanced
$900
|
|---|---|---|---|
| Delivery Time | 7 days | 30 days | 60 days |
Management Duration (Days) | 7 | 30 | 60 |
Inventory Management | - | - | - |
Order Management | - | - | |
Customer Assistance | |||
Payment Processing | - | - | - |
Product Offers & Promotions | - | - | - |
Reporting | - | - | - |
Frequently asked questions
About Abu
Customer & Technical Support Specialist | Chat & Email Support
Kasur, Pakistan - 12:10 am local time
I specialize in:
• 💬 Customer Chat Support
• 📧 Email Support
• 🛠️ Technical Support
• 🛍️ Shopify Store Support
• 📝User Documentation & Tech Writing
• 🤝 CRM & Customer Relationship Management
I also create clear user guides and support documentation to reduce repetitive queries and improve overall customer experience.
I have experience working with support tools such as:
• ⚙️ Gorgias
• 💬 Crisp
• 🌐 Tawk.to
• 🔧 Orka
My approach is simple — respond quickly, communicate clearly, and handle customer concerns calmly and professionally.
I am well trained in business communication and customer service principles, ensuring every interaction represents your brand positively.
✔ Fluent in English, Urdu, Hindi & Punjabi
✔ 40 WPM Typing Speed
✔ Strong IT & MS Office Skills
✔ Pro in Google Workspace
✔ Reliable, Consistent & Detail-Oriented
If you need structured and dependable customer support, I am available full-time and ready to contribute.
Steps for completing your project
After purchasing the project, send requirements so Abu can start the project.
Delivery time starts when Abu receives requirements from you.
Abu works on your project following the steps below.
Revisions may occur after the delivery date.
Access & Setup Review
Review Shopify admin access, booking app settings, notification configuration, and understand your support workflow.
Active Customer Support
Handle booking confirmations, rescheduling, cancellations, and related customer queries through chat or email in a calm and structured manner.